Supervisor, Ops Training – 1st Shift

GXO Logistics, Inc.

. Oversee department activities and instructors training Operations team members .

Posted 10/19/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in training operations, quality management systems, and compliance with safety practices. Proficient in maintaining training records and databases while fostering effective collaboration and leadership within teams.

Highest-signal resume keywords

Quality Management System (QMS) TrainingEmployee Training Database ManagementLeadership ExperienceWarehouse Management SystemsISO Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Material EvaluationNeeds AssessmentTimekeeping System ManagementRecords Retention ComplianceSafety Practices Adherence7S Program ImplementationReport GenerationFloor Training Tracker UsageOrganizational SkillsInventory Systems Experience

Soft Skills

Effective CommunicationInterpersonal SkillsOrganizational SkillsLeadership SkillsCollaborative Work Relationships

Tools & Technologies

KronosEmployee Training DatabaseFloor Training Tracker

Industry Keywords

Supply Chain Quality PolicyProcess ExcellenceSafety ComplianceTraining Records ManagementWarehouse Environment

About the role

Key responsibilities & impact

Oversee department activities and instructors training Operations team members
Maintain Kronos time records for direct reports
Attend and audit new hire classes and follow up with department supervisors on customer satisfaction
Handle Quality Management System (QMS) floor training using Floor Training Tracker
Conduct needs assessments with department supervisors
Evaluate training materials and recommend improvements
Serve as a training instructor when necessary
Generate special reports from the Employee Training Database and timekeeping system
Organize, execute, file and store training records
Enter paper records into the electronic database to ensure compliance with the Records Retention Matrix
Generate and distribute required training rosters and sign-off sheets
Ensure compliance with QMS training requirements
Maintain the Employee Training Database organizational structure, including employees, roles and associated QMS training requirements

Requirements

What you’ll need

2 years of relevant work experience
Experience with warehouse management or inventory systems
Ability to adhere to the 7S program
Ability to maintain a safe work environment by adhering to and enforcing safe work practices and following safety practices
Associate or bachelor’s degree (preferred)
2 years of experience in a leadership role with supervisory responsibilities (preferred)
Experience working in an ISO environment (preferred)
Demonstrated understanding of the Supply Chain Quality Policy and commitment to process excellence (preferred)
Effective organizational and leadership skills; ability to use varied interpersonal styles and communication methods (preferred)
Ability to establish and maintain effective, collaborative work relationships internally and externally (preferred)
Ability to lift up to 25 lbs. frequently and up to 50 lbs. occasionally
Ability to sit and stand for extended periods and work in an office or warehouse environment
Ability to safely walk, reach above the head, bend, climb, push, pull, twist, squat and kneel
Conditional offer recipients may be required to take and pass a pre-employment drug test

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Support to excel at work
Resources to build a career