Supply Chain Learning and Development (L&D) Supervisor – 1st Shift

GXO Logistics, Inc.

. Oversee the L&D department and instructors training Operations team members .

Posted 10/31/2026full-timeRemote • Virginia • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing Learning and Development (L&D) initiatives, managing training operations, and ensuring compliance with Quality Management Systems (QMS). Proficient in maintaining training records, conducting needs assessments, and fostering collaborative relationships within teams.

Highest-signal resume keywords

Learning And Development ManagementQuality Management System (QMS) TrainingWarehouse Management SystemsLeadership ExperienceISO Environment Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Needs AssessmentEmployee Training Database ManagementTimekeeping System ManagementRecords Retention Compliance7S Program AdherenceSafety Practices EnforcementReport GenerationTraining Material EvaluationFloor Training Tracker UsagePhysical Capability (Lifting, Bending)

Soft Skills

Organizational SkillsLeadership SkillsCollaborative Relationship Building

Tools & Technologies

KronosEmployee Training DatabaseFloor Training Tracker

Certifications & Qualifications

REAL ID-Compliant Driver's LicensePre-Employment Drug Test Compliance

Industry Keywords

Supply Chain Quality PolicyISO StandardsTSA Security ProceduresWarehouse Environment

About the role

Key responsibilities & impact

Oversee the L&D department and instructors training Operations team members
Maintain Kronos time records for direct reports
Attend and audit new hire classes
Follow up with department supervisors regarding customer satisfaction
Handle Quality Management System (QMS) floor training using Floor Training Tracker
Conduct needs assessments with department supervisors
Evaluate training materials and recommend improvements
Serve as a training instructor when necessary
Generate special reports from the Employee Training Database and timekeeping system
Organize, maintain, file and store training records
Enter paper records into the electronic database to ensure compliance with the Records Retention Matrix
Generate and distribute required QMS training rosters and sign-off sheets
Maintain the Employee Training Database structure, including employees, roles and associated QMS training requirements
Travel domestically up to 85% by road, rail and air

Requirements

What you’ll need

2 years of relevant work experience
Experience with warehouse management or inventory systems
Ability to adhere to the 7S program
Ability to maintain a safe work environment by adhering to and enforcing safe work practices
Must possess a REAL ID-compliant driver's license or passport
Familiarity and ability to comply with TSA security procedures
Ability to travel domestically via road, rail and air
Ability to travel up to 85%
Associate or bachelor's degree (preferred)
2 years of experience in a leadership role with supervisory responsibilities (preferred)
Experience working in an ISO environment (preferred)
Understanding of the Supply Chain Quality Policy and commitment to process excellence (preferred)
Effective organizational and leadership skills (preferred)
Ability to establish and maintain collaborative work relationships (preferred)
Ability to lift up to 25 lbs. frequently and up to 50 lbs. occasionally
Ability to sit and stand for extended periods and work in an office or warehouse environment
Ability to safely walk, reach above the head, bend, climb, push, pull, twist, squat and kneel
May be required to pass a pre-employment drug test

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Company travel and expense requirements/support