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Team Leader II
GXO Logistics, Inc.. Connect departments and coordinate activities across scrap management, returns inventory and order processing .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in logistics and warehousing operations, with a strong focus on team leadership, process improvement methodologies such as Kaizen and Lean, and effective communication skills. Proven ability to manage performance, ensure compliance with safety standards, and foster a positive team environment.
Highest-signal resume keywords
Team LeadershipProcess ImprovementSAP ProficiencyOperational KPI ManagementStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics ManagementWarehouse OperationsProcess DocumentationPerformance ReviewTraining and Coaching
Soft Skills
Team MotivationProblem SolvingInitiativeFlexibilityEmployee Relations
Tools & Technologies
SAPExcel
Industry Keywords
KaizenLean5SHealth and SafetyCompliance
About the role
Key responsibilities & impact- Connect departments and coordinate activities across scrap management, returns inventory and order processing
- Lead and motivate a team of 5–6 employees, including a Coordinator
- Drive continuous process improvements through Kaizen
- Report to the Warehouse Manager and maintain an overview of daily operations
- Manage team performance and develop team members through training and coaching
- Take accountability for achieving operational KPIs
- Assign tasks and monitor completion to ensure accuracy
- Maintain a safe working environment and positive team dynamic
- Address employee relations issues and take corrective action when necessary
- Champion a health, safety and environment mindset
- Contribute to continuous improvement initiatives using 5S, Lean and Kaizen
- Lead start-up activities with cross-functional teams
- Make recommendations on hiring, termination, performance reviews and promotions
- Liaise daily with internal and external customers on operational matters
- Plan staffing and organise the team's workload
- Promote compliance with agency standards and foster a proactive safety culture
- Maintain clear, up-to-date departmental process documentation
- Train team members on processes, policies and procedures
Requirements
What you’ll need- Previous experience in a logistics, warehousing, production or manufacturing environment is required
- Experience as a team leader, or experience supporting team leadership, in logistics, warehousing, distribution, manufacturing or a similar operational environment
- Strong communication skills in English, with the ability to communicate effectively at different levels
- Enthusiastic, flexible approach and ability to use initiative
- Good working knowledge of SAP and Excel
- Fluent in English
- Ability to work rotating shifts Monday–Friday, 06:00–15:00 and 13:00–22:00, with very occasional Saturday working
Benefits
Comp & perks- Full-time position in an engaging, challenging environment
- Working environment that values diversity, inclusion and equity
- Opportunities to develop ideas and work independently within a committed team
- Access to GXO University for personal development and growth
- Support for personal development and the opportunity to take ownership of success
- Varied role with real responsibility