Training Supervisor – 1st Shift

GXO Logistics, Inc.

. Oversee the Operations Training department and its instructors .

Posted 10/2/2026full-timeHouston • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing training operations, maintaining compliance with quality management systems, and effectively managing training records. Possesses strong organizational and leadership skills to adapt to various work environments and ensure process excellence.

Highest-signal resume keywords

Operations Training ManagementQuality Management System (QMS)Employee Training Database ManagementLeadership ExperienceWarehouse Management Systems

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Material EvaluationNeeds AssessmentTimekeeping System ManagementRecords Retention Compliance7S Program AdherenceISO Environment ExperienceSupply Chain Quality Policy Understanding

Soft Skills

Organizational SkillsLeadership SkillsCollaboration SkillsAdaptability

Tools & Technologies

KronosFloor Training TrackerEmployee Training Database

Industry Keywords

Safety PracticesProcess ExcellenceTraining Instructor

About the role

Key responsibilities & impact

Oversee the Operations Training department and its instructors
Maintain Kronos time records for direct reports
Attend and audit new-hire classes and follow up with department supervisors on customer satisfaction
Handle Quality Management System (QMS) floor training using Floor Training Tracker
Conduct needs assessments with department supervisors
Evaluate training materials and recommend improvements
Serve as a training instructor when necessary
Generate special reports from the Employee Training Database and timekeeping system
Organize, execute, file and store training records
Enter paper records into the electronic database to ensure compliance with the Records Retention Matrix
Generate and distribute required QMS training rosters and sign-off sheets
Maintain the Employee Training Database organizational structure, including employees, roles and associated QMS training requirements

Requirements

What you’ll need

2 years of relevant work experience
Experience with warehouse management or inventory systems
Ability to adhere to the 7S program
Ability to maintain a safe work environment by adhering to and enforcing safe work practices and following safety practices
Ability to lift up to 25 lbs. frequently and up to 50 lbs. occasionally
Ability to sit and stand for extended periods of time and work in an office or warehouse environment
Ability to safely walk, reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Associate or bachelor’s degree (preferred)
2 years of experience in a leadership role with supervisory responsibilities (preferred)
Experience working in an ISO environment (preferred)
Understanding of the Supply Chain Quality Policy and commitment to process excellence (preferred)
Organizational and leadership skills, with ability to adapt to new work structures, processes or cultures (preferred)
Ability to establish and maintain effective collaborative work relationships internally and externally (preferred)
Conditional offer recipients may be required to pass a pre-employment drug test

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Career development support and resources
Equal Opportunity employer including Disabled/Veterans