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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in scheduling delivery appointments, monitoring driver performance, and ensuring compliance with DOT regulations. Proficient in customer service, data entry, and managing freight pay and claims resolution.
Highest-signal resume keywords
Transportation ExperienceDOT Regulations ComplianceCustomer Service SkillsMicrosoft Office ProficiencyOmnitracs Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryLoad TrackingDriver CommunicationFreight Pay ResolutionClaims Resolution
Soft Skills
Attention to DetailMultitaskingWritten CommunicationVerbal Communication
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookOmnitracs
Industry Keywords
Driver Performance MonitoringDOT ComplianceCustomer Order ManagementBills of LadingPre-Employment Drug Test Compliance
About the role
Key responsibilities & impact- Schedule delivery appointments
- Monitor driver performance, hours, and DOT compliance issues
- Perform data entry and track-and-trace duties
- Provide freight pay and claims resolution
- Handle driver paperwork and bills of lading
- Manage customer order information
- Perform customer service, order entry, load tracking, and driver communication
Requirements
What you’ll need- 1 year of related experience
- High school diploma or equivalent (listed as desirable)
- Experience in transportation and DOT regulations (listed as desirable)
- Solid attention to detail with the ability to multitask
- Excellent customer service skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, and Outlook) and Omnitracs
- May be required to pass a pre-employment drug test after receiving a conditional offer
- Ability to comply with GXO COVID safety policies and applicable CDC, OSHA, state, and local requirements
Benefits
Comp & perks- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- Disability insurance
- Competitive compensation
- Day shift, Monday–Friday, 7:00am–3:30pm