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Warehouse Administrator
GXO Logistics, Inc.. Act as the customer care contact for all wholesale queries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer care capabilities by effectively managing wholesale queries, ensuring adherence to operational and health and safety procedures, and maintaining high accuracy in order processing. Proficient in Microsoft Office and warehouse management systems, with excellent communication and interpersonal skills to foster positive relationships with customers and team members.
Highest-signal resume keywords
Customer CareOrder ProcessingMicrosoft OfficeWarehouse Management SystemsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingData CollationIssue InvestigationHealth and Safety ProceduresOperational Procedures
Soft Skills
Interpersonal SkillsSelf-MotivationPrioritizationWritten CommunicationVerbal Communication
Tools & Technologies
Microsoft OfficeWarehouse Management Systems
Industry Keywords
WholesaleCustomer QueriesDelivery ChargesCancelled Orders
About the role
Key responsibilities & impact- Act as the customer care contact for all wholesale queries
- Collate picking lists and investigate issues
- Confirm completed wholesale orders
- Handle cancelled orders and delivery charges
- Ensure GXO operational and health and safety procedures and policies are followed
Requirements
What you’ll need- Computer literacy, particularly with Microsoft Office and warehouse management systems
- Interpersonal skills to respond positively to customer and team requests
- Strong attention to detail and accuracy
- Self-motivated with ability to prioritise workloads and work under own initiative
- Excellent written and verbal communication skills
Benefits
Comp & perks- 20 days holiday excluding bank holidays
- Flexible dental insurance plan
- Company sponsored pension scheme
- 24/7 online GP service
- Life assurance
- Fully comprehensive employee assistance programme
- MyBenefits platform with high street discounts
- Cycle to work scheme
- Cashback cards
- Saving scheme
- Admission to GXO University online learning platform