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Warehouse Operations Manager
GXO Logistics, Inc.. Lead the operational delivery of the Birmingham Airport Consolidation Centre .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and people management skills in operational environments, with a focus on safety, compliance, and customer service. Proven ability to drive operational performance through KPI management and continuous improvement initiatives.
Highest-signal resume keywords
People ManagementOperational Performance ManagementKPI ManagementContinuous Improvement ImplementationAviation Security Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cargo HandlingWarehouse OperationsLogistics ManagementRegulatory ComplianceSafety StandardsOperational IntegrityPerformance MonitoringResource AllocationSecurity ScreeningDecision-Making
Soft Skills
CoachingMotivating TeamsProblem-SolvingOrganizational SkillsCustomer Relationship Building
Industry Keywords
AviationCargoHealth & SafetyRegulated EnvironmentMulti-Site Operations
About the role
Key responsibilities & impact- Lead the operational delivery of the Birmingham Airport Consolidation Centre
- Ensure the safe and compliant movement of cargo through the facility
- Lead, coach and develop Supervisors and operational teams
- Foster a high-performance culture focused on safety, compliance and customer service
- Oversee daily warehouse, cargo handling and security screening operations
- Allocate resources efficiently and ensure service delivery
- Monitor and drive operational performance through KPI management and reporting
- Implement continuous improvement initiatives
- Build relationships with customers, airport stakeholders and operational partners
- Ensure exceptional service and resolve issues
- Ensure compliance with aviation security, Health & Safety and regulatory requirements
- Maintain high standards of quality and operational integrity
Requirements
What you’ll need- Experience in a people management or supervisory role within an airport environment (preferred), operations, logistics, retail, or a multi-site environment
- Proven leadership experience within warehousing, logistics, aviation, or other fast-paced operational environments
- Strong people management skills with the ability to coach, motivate, and develop high-performing teams
- Demonstrated success in driving operational performance, managing KPIs, and implementing continuous improvements
- Excellent decision-making, problem-solving, and organisational skills, with the ability to manage multiple priorities effectively
- Commitment to operational excellence, safety, and compliance, ideally gained within a regulated environment such as aviation, cargo, or distribution
- Flexibility to work any 5 from 7 shifts, including weekends and public holidays as required
- Ability to work shifts ranging from 02:00–10:00 or 04:00–12:00
Benefits
Comp & perks- 25 days annual leave plus bank holidays
- Option to buy additional annual leave days
- Company sponsored pension scheme
- Private medical insurance
- Private dental insurance
- 24/7 online GP service
- Life assurance
- Fully comprehensive employee assistance programme
- MyBenefits platform
- High street discounts
- Cycle to work scheme
- Cashback cards
- Saving scheme