Associate Project Manager

H&R Block

. Support and grow H&R Block's internal Peer-to-Peer Support Network .

Posted 10/27/2026full-timeRemote • Missouri • United StatesJuniorMid-Level💰 $25 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project coordination and community management while effectively collaborating with cross-functional teams to enhance the support experience. Proficient in managing multiple priorities and utilizing business productivity tools to drive operational efficiency.

Highest-signal resume keywords

Project CoordinationCommunity ManagementCustomer SupportCross-Functional CollaborationProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program SupportOperational ProcessesEngagement MonitoringAnalytical SkillsTime Management

Soft Skills

Organizational SkillsWritten CommunicationVerbal Communication

Tools & Technologies

Microsoft TeamsMicrosoft 365Business Productivity Tools

Industry Keywords

Peer-to-Peer Support NetworkCustomer CareSupport Experience

About the role

Key responsibilities & impact

Support and grow H&R Block's internal Peer-to-Peer Support Network
Partner across Customer Care, Product, Operations, and Support teams
Help associates and tax professionals find answers, connect with experts, and share knowledge
Coordinate community activities
Monitor engagement
Support operational processes
Identify opportunities to improve the overall support experience

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience
1+ years of project coordination, program support, community management, customer support, or related experience
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Experience collaborating with cross-functional stakeholders
Strong problem-solving and analytical skills
Proficiency with Microsoft Teams, Microsoft 365, and common business productivity tools

Benefits

Comp & perks

Medical and prescription drug coverage for qualifying associates and eligible dependents
H&R Block Retirement Savings Plan (401(k) Plan)
Employee Assistance Program
(Virtual) fitness center programs
Associate discount program
Business Travel Accident Insurance
Associate Tax Prep benefit
Competitive pay
Comprehensive benefits
Support for life both in and outside of work
Continuous learning
Incentive compensation or short-term incentive plans may provide additional earnings