Manager, Tax & Integration

H&R Block

. Lead and develop Office Leaders and associates across a portfolio of CPA offices .

Posted 10/6/2026full-timeNorthbrook • Illinois • United StatesMid-LevelSenior💰 $88,900 - $142,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and operational management capabilities, with a focus on coaching and developing teams across multiple locations. Proven ability to implement change initiatives and leverage technology to enhance productivity and drive performance improvements.

Highest-signal resume keywords

Leadership DevelopmentOperational ManagementCoaching and MentoringChange ManagementPerformance Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ProcessesResource PlanningWorkflow PrioritizationPerformance ManagementClient Metrics AnalysisTechnology ImplementationAI-Powered ToolsBusiness TransformationQuality Standards ComplianceContinuous Improvement

Soft Skills

Relationship BuildingCollaborationOrganizational SkillsPrioritizationInfluencing

Certifications & Qualifications

Technical-Related Certifications

Industry Keywords

Tax IndustryAccountingChange LeadershipClient ExperienceService Standards

About the role

Key responsibilities & impact

Lead and develop Office Leaders and associates across a portfolio of CPA offices
Drive the day-to-day client experience by ensuring consistent execution of service standards and timely resolution of client concerns
Manage work-in-progress activities, workload distribution, resource planning, and workflow prioritization
Execute operational processes and business initiatives that support organizational goals and drive consistency across offices
Support implementation of new systems, technology, policies, and operating models as a change leader
Coach and develop leaders and associates through regular feedback, performance management, and career development planning
Ensure compliance with company policies, procedures, and quality standards
Partner with office leadership, functional support teams, and regional stakeholders to balance workloads and deliver consistent operational standards

Requirements

What you’ll need

Proven ability to lead and develop leaders and associates across multiple locations or teams
Strong coaching, mentoring, and performance management capabilities
Experience managing through change and leading teams through periods of growth, transformation, or organizational change
Demonstrated ability to influence and drive results through others
Strong operational management and execution skills
Strong organizational and prioritization skills with the ability to manage competing priorities
Strong relationship-building and collaboration skills
Experience analyzing operational and client metrics to drive performance improvements
Proven ability to effectively lead and develop associates in both in-person and virtual work environments
Experience leveraging AI-powered tools and digital technologies to enhance productivity, improve decision-making, streamline processes, and support team effectiveness
Experience leading operational teams through organizational change, technology implementations, or business transformation efforts
Proven track record of fostering an innovative and technology-forward culture focused on continuous improvement
Tax Industry, Accounting, and/or technical-related certifications and/or experience
5+ Years of relevant experience

Benefits

Comp & perks

Medical and prescription drug coverage for qualifying associates and eligible dependents
H&R Block Retirement Savings Plan (401(k) Plan)
Employee Assistance Program
(Virtual) fitness center programs
Associate discount program
Business Travel Accident Insurance
Associate Tax Prep benefit
Competitive pay
Comprehensive benefits
Support for life both in and outside of work
Continuous learning
High Performing, Connected Culture
Incentive compensation or short-term incentive plans may provide additional earnings