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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and problem-solving skills, with the ability to identify customer needs and translate feedback into actionable product recommendations. Familiarity with Agile product development and collaboration across cross-functional teams is essential for effective product management.
Highest-signal resume keywords
Product ManagementAgile Product DevelopmentCustomer ResearchData AnalysisCollaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Story WritingAcceptance Criteria DevelopmentProduct Backlog ManagementFeature PrioritizationData-Driven Decision Making
Soft Skills
Strong Communication SkillsDetail-OrientedHighly MotivatedOrganizedQuick Learner
Tools & Technologies
Analytics ToolsDashboardsProduct Metrics
Industry Keywords
Customer ExperienceDigital ProductsProduct StrategyCross-Functional TeamsFast-Paced Corporate Environment
About the role
Key responsibilities & impact- Support product discovery by researching customer needs and identifying opportunities aligned with business goals
- Assist in writing user stories and acceptance criteria for engineering and design work
- Participate in product planning and ceremonies
- Help manage the product backlog and prioritize features
- Collaborate with cross-functional teams to deliver features on time and with quality
- Use data and metrics to evaluate product performance and support data-driven decision making
- Engage in professional development to build product management, Agile, and collaboration skills
- Participate in Embark workshops and events covering professional development, community service, networking, and connected culture
- Work under guidance and mentoring while also working independently
Requirements
What you’ll need- High school diploma or equivalent
- Seeking to obtain a degree in Business Administration, Business/Data Analytics, Computer Science, Business Management or a similar discipline
- GPA of 3.0 or above
- Ability to work as part of a diverse team and independently
- Highly motivated, organized, reliable, and detail-oriented
- Strong written and verbal communication skills
- Quick learner willing to work with new computer-based programs and databases
- Ability to contribute effectively in a fast-paced corporate environment
- No previous work experience necessary
- Demonstrated interest in product management, digital products, customer experience, or product strategy
- Strong analytical and problem-solving skills
- Ability to identify customer needs, define problems, and develop thoughtful solutions
- Interest in customer research, user testing, and translating feedback into actionable product recommendations
- Ability to collaborate across Product, Design/UX, Engineering, and other cross-functional teams
- Familiarity with or interest in Agile product development, roadmapping, product prioritization, and sprint-based ways of working
- Comfort working with data, product metrics, dashboards, or analytics tools
Benefits
Comp & perks- Paid PTO during H&R Block’s annual Reboot Week (June 28 – July 2)
- Housing stipend for students whose permanent address is more than 50 miles from the KC metro
- Onsite Starbucks
- Company dining hall
- Free fitness center
- Free parking
- Professional development workshops and events
- Mentoring and guidance
- Networking opportunities with executives, directors, vice presidents, and mentors
- Community service events
- Connected Culture events and activities
