Product Manager – Onboarding

H&R Block

. Execute delivery of a defined roadmap for Onboarding initiatives enabling assisted tax clients to provide data and documents to H&R Block and have successful tax engagements .

Posted 10/2/2026full-timeRemote • Missouri • United StatesMid-LevelSenior💰 $81,600 - $122,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management, utilizing Agile, Lean, and DevOps methodologies to drive successful onboarding initiatives and feature delivery. Capable of leading cross-functional teams, managing product backlogs, and fostering innovation through effective communication and collaboration.

Highest-signal resume keywords

Product ManagementAgile MethodologiesLean MethodologiesDevOps PracticesTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User Story WritingRequirements GatheringAcceptance Criteria DevelopmentData AnalysisTest Strategy Evaluation

Soft Skills

Decision-MakingAnalytical SkillsProblem-SolvingInterpersonal CommunicationTeam Collaboration

Tools & Technologies

WalkMeLaunchDarklyAdobe Target

Industry Keywords

Product RoadmapProduct Backlog ManagementMatrix ManagementPsychological SafetyOKRs

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Execute delivery of a defined roadmap for Onboarding initiatives enabling assisted tax clients to provide data and documents to H&R Block and have successful tax engagements
Ensure successful execution and delivery of assigned features within large-scale products
Organize necessary resources through planning ceremonies
Support the product backlog while managing scope, schedule, quality, costs, resources, and risks
Write detailed user stories and requirements with acceptance criteria translatable into automated tests
Lead product ceremonies for cross-functional product squads using modern SDLC best practices and methodologies
Create psychological safety for innovation and foster team ownership
Coordinate activities and report regularly to the product team and leadership
Conduct team retrospectives and drive resulting actions
Use WalkMe, LaunchDarkly, or Adobe Target to conduct tests and experiments
Use data to evaluate and adapt strategies based on test results and measurable outcomes
Ensure the quality of features delivered by the trio and achieve defined OKRs
Collaborate with engineering, design, and business teams for alignment and integration
Develop product management competencies and adjacent Agile, Lean, and DevOps functions

Requirements

What you’ll need

Bachelor’s degree in Business, Management Information Systems, Computer Science or related area, or the equivalent through a combination of education and work experience
3 years of experience in product management or a related role
Familiarity with formal product management methodologies
Basic technical understanding to engage with engineering teams
Familiarity with technology delivery/software development methodologies, notably Agile, Lean, and DevOps
Demonstrated decision-making, analytical, and problem-solving abilities
Experience leading teams/squads in a matrix management environment
Demonstrated record of establishing priorities and deadlines
Effective oral, written, and interpersonal communication skills
Ability to communicate with all levels of internal associates, external vendors, and business partners
Ability to work effectively as part of a team with minimal formal supervision or guidance

Benefits

Comp & perks

Medical and prescription drug coverage for qualifying associates and eligible dependents
H&R Block Retirement Savings Plan (401(k) Plan)
Employee Assistance Program
(Virtual) fitness center programs
Associate discount program
Business Travel Accident Insurance
Associate Tax Prep benefit
Competitive pay
Comprehensive benefits
Support for life both in and outside of work
Continuous learning