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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing privacy programs, including risk management, compliance with data protection laws, and privacy impact assessments. Proven ability to lead cross-functional teams and manage privacy-related initiatives while maintaining strong communication and relationship-building skills.
Highest-signal resume keywords
Privacy Program ManagementData Privacy CompliancePrivacy Impact AssessmentsProject ManagementVendor Risk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Protection PrinciplesPrivacy Policies and ProceduresRisk AssessmentPrivacy Incident ResponseProgram Metrics DevelopmentBudget ManagementArtificial Intelligence GovernanceCross-Border Data Transfer ComplianceData Breach Notification LawsPrivacy Training and Awareness
Soft Skills
Attention to DetailInfluencing Without AuthorityInterpersonal CommunicationPresentation SkillsRelationship Building
Industry Keywords
B2B Small Business ServicesInformation SecurityComplianceAuditProgram Management
About the role
Key responsibilities & impact- Help define, execute, and continuously improve the Privacy Program strategy, roadmap, operating model, and priorities
- Update, implement, and maintain privacy-related policies, procedures, standards, playbooks, and controls
- Lead initiatives to mitigate risks associated with business customer data and individuals’ personal information
- Evaluate and support responsible use of artificial intelligence for small business customers and Program processes
- Execute and improve privacy training and awareness initiatives
- Lead cross-functional teams implementing operational changes to comply with legal and regulatory requirements
- Assist in privacy incident response, including coordination, investigation support, remediation, and communications
- Lead privacy impact assessments for products, features, integrations, marketing initiatives, vendors, and internal processes
- Support supplier risk management, including vendor reviews, data sharing arrangements, contract privacy terms, onboarding, offboarding, and remediation
- Administer and improve consumer, employee, and business customer privacy request processes
- Partner with Product, Technology, Data, Marketing, Sales, and Customer Support teams to embed privacy-by-design principles
- Develop and maintain Program metrics and key risk indicators
- Present to Enterprise Risk Committees and coordinate activities with senior leadership
- Manage the Program budget
Requirements
What you’ll need- Bachelor’s degree in a related field (e.g., Business, Technology, Information Security, or Management)
- 8 years of experience in a data privacy or information security role or similar experience in privacy, technology, information security, compliance, audit, or program management
- Working knowledge and operational understanding of privacy and data protection principles, laws, and regulations relevant to B2B small business services, including data breach notification laws, marketing and consent requirements, vendor oversight, and cross-border data transfer considerations
- Demonstrated ability to manage multiple priorities, meet deadlines, maintain accurate documentation, and report status and metrics to leadership
- Sound judgment, attention to detail, discretion with sensitive information, and a practical risk-based approach to balancing compliance, customer trust, and business enablement
- Project management experience and skills, including the ability to plan work, manage dependencies, track deliverables, escalate risks, and drive execution through cross-functional teams
- Strong history of building robust internal and external connections and relationships
- Ability to influence and lead without direct authority and matrix management skills and ability to oversee tasks delegated to others
- Experience conducting or reviewing privacy impact and risk assessments
- Understanding of information security controls and sensitive data protection approaches and countermeasures
- Excellent oral, written, and interpersonal communication skills
- Strong presentation and facilitation skills to communicate with and persuade a wide range of audiences, including business leaders
- Experience developing and managing program budgets
Benefits
Comp & perks- Competitive pay
- Comprehensive benefits
- Continuous learning
- Support for life both in and outside of work