Quality Assurance Analyst

H&R Block

. Write test plans, test cases, use cases, and test strategy documents in compliance with organizational and industry standards .

Posted 10/13/2026full-timeRemote • Missouri • United StatesJunior💰 $29 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in quality assurance and software testing, with a strong focus on creating detailed test plans, cases, and strategies. Proficient in collaborating with cross-functional teams to enhance product functionality and customer experience.

Highest-signal resume keywords

Quality AssuranceSoftware TestingTest Plan DevelopmentCross-Team CommunicationProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test Case DevelopmentDefect ReportingManual TestingTest AutomationSoftware Development Life Cycle KnowledgePositive and Negative TestingTest Strategy DocumentationEnd-to-End Functional TestingBusiness AnalysisTechnical Support

Soft Skills

Detail-OrientedProcess-DrivenCollaborationSelf-StarterResearch Skills

Certifications & Qualifications

High School Diploma or Equivalent

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Write test plans, test cases, use cases, and test strategy documents in compliance with organizational and industry standards
Create clearly documented defect reports with reproducible problems and suitable workarounds
Construct complete manual test cases based on test design and product/environment knowledge
Ensure manual test cases thoroughly exercise product functionality while consuming minimal resources
Use test automation where appropriate to increase testing thoroughness
Execute end-to-end functional tests and use automated tests developed by others
Provide input on requirements documents and feedback based on product knowledge and customer issues
Create work plans, goals, plans, designs, and results, and communicate with technical and non-technical audiences
Compare, contrast, and prioritize alternative approaches
Contribute to end-to-end product testing strategy with a focus on customer experience

Requirements

What you’ll need

High school diploma or equivalent
Minimum of 1 year related work experience
Detail-oriented and process-driven approach
Excellent collaboration, problem-solving, and cross-team communication skills
Experience in quality assurance, business analysis, software testing, or technical support
Hands-on experience with representative technologies
Knowledge of all phases of the software development life cycle
Knowledge of software/hardware testing fundamentals, including positive and negative testing
Self-sufficient and self-starter mindset with the ability to prioritize work efficiently
Strong research skills

Benefits

Comp & perks

Medical and prescription drug coverage for associates and eligible dependents
H&R Block Retirement Savings Plan (401(k) Plan)
Employee Assistance Program
(Virtual) fitness center programs
Associate discount program
Business Travel Accident Insurance
Associate Tax Prep benefit
Competitive pay
Comprehensive benefits
Support for life both in and outside of work
Continuous learning
High Performing, Connected Culture