Seasonal Quality Assurance Analyst

H&R Block

. Ensure software and hardware implementations are functional and perform as documented or designed .

Posted 10/12/2026full-timeRemote • Missouri • United StatesMid-LevelSenior💰 $29 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in quality assurance and software testing, with a strong focus on creating and executing test plans, use cases, and defect reports. Proficient in collaborating with cross-functional teams to ensure product functionality and customer satisfaction.

Highest-signal resume keywords

Quality AssuranceSoftware TestingTest Plan DevelopmentCross-Team CommunicationSoftware Development Life Cycle

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test Case DevelopmentDefect ReportingManual TestingTest AutomationUse Case CreationWorkflow DesignRequirements ReviewEnd-to-End TestingPositive and Negative TestingProduct Knowledge

Soft Skills

Detail-OrientedProcess-DrivenProblem-SolvingCollaborationSelf-Starter

Industry Keywords

Software Testing FundamentalsCustomer ExperienceTesting StrategyTechnical SupportBusiness Analysis

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Ensure software and hardware implementations are functional and perform as documented or designed
Participate at the beginning of the design cycle to create use cases driving product development
Review requirements for tax accuracy
Draft and/or review requirements, workflows, and user interface designs for product features and enhancements
Write test plans, test cases, use cases, and test strategy documents in compliance with organizational and industry standards
Create clearly documented defect reports with reproducible problems and suitable workarounds
Construct thorough manual test cases based on test design and product/environment knowledge
Ensure manual test cases fully exercise product functionality while consuming minimal resources
Use test automation where appropriate to increase testing thoroughness
Execute end-to-end functional tests and use automated tests developed by others
Provide input and feedback on requirements based on product knowledge and customer issues
Create work plans and communicate goals, plans, designs, and results to technical and non-technical audiences
Compare, contrast, and prioritize alternative approaches
Contribute to end-to-end product testing strategy with a focus on customer experience
Seasonal role lasting up to 6 months depending on business needs

Requirements

What you’ll need

High school diploma or equivalent
Detail-oriented and process-driven approach
Excellent collaboration, problem-solving, and cross-team communication skills
Experience in quality assurance, business analysis, software testing, or technical support
Hands-on experience with representative technologies
Knowledge of all phases of the software development life cycle
Knowledge of software/hardware testing fundamentals, including positive and negative testing
Self-sufficient and self-starter mindset with the ability to prioritize work efficiently
Strong research skills

Benefits

Comp & perks

Medical and prescription drug coverage for qualifying associates and eligible dependents
H&R Block Retirement Savings Plan (401(k) Plan)
Employee Assistance Program
(Virtual) fitness center programs
Associate discount program
Business Travel Accident Insurance
Associate Tax Prep benefit
Competitive pay
Comprehensive benefits
Continuous learning
Support for life both in and outside of work
Possible incentive compensation or short-term incentive plans