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H&R Block

Senior Designer

H&R Block

. Design end-to-end user experiences for responsive web products and workflows .

Posted 10/30/2026full-timeRemote • Missouri • United StatesSenior💰 $89,800 - $134,700 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in designing end-to-end user experiences for responsive web applications, with a strong focus on user-centered design, prototyping, and collaboration with cross-functional teams. Proficient in utilizing modern design tools and methodologies to enhance product strategy and improve customer experiences.

Highest-signal resume keywords
User-Centered DesignPrototyping and TestingUser Research and Usability TestingCollaboration with Product Managers and EngineersVisual Design Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
End-to-End User Experience DesignInteraction DesignVisual DesignPrototypingAccessibility Best PracticesQuantitative and Qualitative AnalysisHigh-Fidelity PrototypingDesigning for Financial ServicesAI-Assisted Design ToolsEnterprise Design Systems
Soft Skills
Strong Communication SkillsAbility to Work IndependentlyComfort in Ambiguous Environments
Tools & Technologies
Modern Design ToolsPrototyping ToolsAI-Assisted Workflows
Certifications & Qualifications
Bachelor's Degree in Design or HCI
Industry Keywords
Financial ServicesFintechTaxRegulated Industries

About the role

Key responsibilities & impact
  • Design end-to-end user experiences for responsive web products and workflows
  • Partner with Product Managers, Engineers, and fellow designers throughout the product development lifecycle
  • Develop and test prototypes to validate ideas and gather customer feedback
  • Conduct and participate in user research activities, including interviews, usability testing, and concept validation
  • Translate customer needs, business goals, and research insights into effective product experiences
  • Contribute to and evolve the team's design system and design practices
  • Use modern design and prototyping tools, including AI-assisted workflows where appropriate
  • Present design solutions and rationale to cross-functional stakeholders
  • Continuously improve experiences through experimentation, iteration, and product learnings
  • Help H&R Block shape intuitive digital experiences for clients navigating taxes and finances
  • Contribute to product strategy and influence design practices

Requirements

What you’ll need
  • Bachelor's degree in Design, Human-Computer Interaction (HCI), a related field, or equivalent practical experience
  • 5+ years of experience designing end-to-end digital product experiences for responsive web applications
  • Strong portfolio demonstrating user-centered design, interaction design, visual design, and product thinking
  • Experience partnering closely with Product Managers and Engineers to deliver customer-focused solutions from concept through launch
  • Experience creating, testing, and refining prototypes based on customer feedback, experimentation, and product outcomes
  • Strong communication skills
  • Comfort working independently in ambiguous environments
  • Commitment to accessibility and usability best practices
  • Experience planning and conducting user research, including interviews, usability testing, and other discovery methods
  • Ability to incorporate quantitative and qualitative insights to identify opportunities and improve customer experiences
  • Experience creating high-fidelity prototypes and partnering closely with engineers through implementation
  • Familiarity with AI-assisted design tools, emerging design technologies, and designing AI-powered or automation-driven experiences
  • Experience contributing to or working within an enterprise design system, including components, patterns, and documentation
  • Strong visual design skills
  • Experience designing products in financial services, fintech, tax, or other regulated industries
  • Ability to translate complex requirements into intuitive customer experiences

Benefits

Comp & perks
  • Medical and prescription drug coverage for qualifying associates and eligible dependents
  • H&R Block Retirement Savings Plan (401(k) Plan)
  • Employee Assistance Program
  • (Virtual) fitness center programs
  • Associate discount program
  • Business Travel Accident Insurance
  • Associate Tax Prep benefit
  • Competitive pay
  • Comprehensive benefits
  • Support for life both in and outside of work
  • Potential participation in incentive compensation or short-term incentive plans