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H&R Block

Senior Product Designer

H&R Block

. Lead end-to-end product design for complex Spruce mobile banking features and customer journeys .

Posted 10/9/2026full-timeRemote • Missouri • United StatesSenior💰 $89,800 - $134,700 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in end-to-end product design for mobile banking, with a strong focus on user experience, accessibility, and collaboration across cross-functional teams. Proficient in leveraging AI-enabled tools and methodologies to enhance design processes and outcomes.

Highest-signal resume keywords
End-To-End Product DesignNative iOS and Android ExperienceAdvanced Proficiency in FigmaCustomer Research and Usability TestingStrong Cross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product DesignInteraction DesignVisual DesignPrototypingAccessibility PracticesWorkflow SimplificationDesign DocumentationDesign Quality ReviewDesign Strategy CommunicationCustomer Journey Mapping
Soft Skills
FacilitationStorytellingPresentation SkillsAttention to DetailComfort Navigating Ambiguity
Tools & Technologies
Figma MakeFigma MCPAI-Assisted ToolsPrototyping ToolsUsability Testing Tools
Industry Keywords
Financial ServicesFintechRegulated EnvironmentHuman-Computer InteractionCustomer Experience

Tech Stack

Tools & technologies
AndroidiOS

About the role

Key responsibilities & impact
  • Lead end-to-end product design for complex Spruce mobile banking features and customer journeys
  • Translate customer needs, business goals, technical constraints, data, and regulatory requirements into clear product opportunities and intuitive experiences
  • Frame problems, map journeys and flows, explore concepts, prototype, validate, and deliver production-ready designs
  • Plan, conduct, and synthesize customer research and usability testing
  • Define the future of Spruce’s native iOS and Android experience
  • Establish scalable patterns, frameworks, and interaction standards across the Spruce ecosystem
  • Leverage AI-enabled tools, including Figma Make, Figma MCP, and emerging technologies
  • Partner with Product, Engineering, and Content throughout discovery, planning, implementation, testing, and release
  • Collaborate with Legal and Compliance to meet regulatory requirements
  • Review implemented experiences for design quality, accessibility, platform consistency, and alignment with approved designs
  • Contribute to release readiness by identifying experience risks, validating critical journeys, and supporting issue triage
  • Communicate design strategy, rationale, dependencies, and risks to cross-functional partners and leadership
  • Facilitate workshops and critiques
  • Champion design quality through critique, coaching, standards, and continuous improvement

Requirements

What you’ll need
  • 6+ years of product-design experience, ideally designing complex mobile products or services
  • Portfolio demonstrating end-to-end product thinking, strong interaction and visual design, and meaningful customer or business outcomes
  • Experience designing native experiences for iOS and Android
  • Advanced proficiency in Figma, including components, libraries, prototyping, documentation, and developer-ready design
  • Demonstrated experience using AI-assisted tools and workflows to accelerate exploration, prototyping, documentation, research synthesis, and design-to-development collaboration
  • Experience simplifying complex workflows and designing high-trust or high-stakes customer experiences
  • Strong understanding of accessibility and inclusive-design practices
  • Experience planning or partnering on customer research and usability testing
  • Ability to use qualitative and quantitative evidence to inform, validate, and communicate design decisions
  • Comfort navigating ambiguity, balancing competing constraints, and independently moving complex work forward
  • Strong cross-functional collaboration skills across Product, Engineering, Content, Analytics, Legal, Compliance, and business partners
  • Strong facilitation, storytelling, presentation, and design-rationale skills
  • Strong attention to detail while maintaining focus on the broader customer journey and product strategy
  • Experience with financial services, fintech, identity, security, or another regulated environment is preferred
  • Bachelor’s degree in design, human-computer interaction, or a related discipline, or equivalent professional experience

Benefits

Comp & perks
  • Medical and prescription drug coverage for associates and eligible dependents
  • H&R Block Retirement Savings Plan (401(k) Plan)
  • Employee Assistance Program
  • Virtual fitness center programs
  • Associate discount program
  • Business Travel Accident Insurance
  • Associate Tax Prep benefit
  • Competitive pay
  • Comprehensive benefits
  • Support for life both in and outside of work
  • Continuous learning
  • High Performing, Connected Culture