Senior Quality Assurance Analyst

H&R Block

. Lead quality efforts across the full development lifecycle .

Posted 10/30/2026full-timeRemote • Missouri • United StatesSenior💰 $73,400 - $110,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing comprehensive testing strategies, including manual and automated testing practices. Strong ability to document defects, collaborate with User Experience teams, and create detailed work plans for effective project execution.

Highest-signal resume keywords

Manual And Automated Testing PracticesTesting Strategies DevelopmentDefect DocumentationEnd-To-End Functional TestingCollaboration With User Experience Teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Testing StrategiesTest PlansTest CasesDefect DocumentationFunctional TestingTest Design PrinciplesUsability TestingWork Plan CreationProcess ImprovementTest Automation

Soft Skills

CollaborationCommunicationProblem-SolvingAdvocacy For Customer RequirementsAttention To Detail

Tools & Technologies

Test Automation Tools

Industry Keywords

Quality AssuranceDevelopment LifecycleProduct DocumentationCustomer FeedbackInspection And Review Processes

About the role

Key responsibilities & impact

Lead quality efforts across the full development lifecycle
Define and validate business and functional requirements
Develop comprehensive testing strategies, test plans, and test cases
Document defects and provide well-considered workarounds for customer issues
Propose process improvement ideas, implementation strategies, and actionable plans
Design and execute thorough manual test cases
Leverage test automation tools to improve test coverage and efficiency
Perform end-to-end functional testing using manual and automated executions
Investigate production defects and champion customer requirements
Review product documentation and train others on product functionality and testing practices
Design tests reflecting real-world customer usage and customer feedback
Collaborate with User Experience teams to develop usability tests
Provide feedback on marketing requirements documents
Participate in inspection and review processes for non-code deliverables
Create detailed work plans documenting goals, designs, and outcomes
Evaluate and prioritize alternative approaches to meet objectives effectively and efficiently

Requirements

What you’ll need

Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
5 years minimum related work experience
Knowledge of manual and automated testing practices
Ability to develop testing strategies, test plans, and test cases
Ability to document defects clearly and thoroughly
Deep product knowledge and test design principles
Ability to perform end-to-end functional testing
Ability to investigate production defects and advocate for customer requirements
Ability to review product documentation for accuracy and clarity
Ability to collaborate with User Experience teams on usability tests
Ability to create, review, and approve requirements and design documentation
Ability to evaluate and prioritize alternative approaches
Ability to create detailed work plans for technical and non-technical audiences

Benefits

Comp & perks

Medical and prescription drug coverage for associates and eligible dependents
H&R Block Retirement Savings Plan (401(k) Plan)
Employee Assistance Program
(Virtual) fitness center programs
Associate discount program
Business Travel Accident Insurance
Associate Tax Prep benefit
Competitive pay
Comprehensive benefits
Support for life both in and outside of work
Continuous learning
High Performing, Connected Culture