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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing comprehensive testing strategies and executing both manual and automated tests to ensure system performance and quality. Proficient in documenting defects, collaborating with cross-functional teams, and advocating for customer requirements.
Highest-signal resume keywords
Testing Strategies DevelopmentManual And Automated TestingDefect DocumentationEnd-To-End Functional TestingProcess Improvement Proposals
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Testing StrategiesTest PlansTest CasesManual TestingAutomated TestingDefect DocumentationTest Design PrinciplesWork Plan CreationFunctional TestingUsability Testing
Soft Skills
CollaborationCustomer AdvocacyAttention To DetailCommunication
Industry Keywords
Quality AssuranceDevelopment LifecycleProduct DocumentationUser ExperienceProcess Improvement
About the role
Key responsibilities & impact- Lead quality efforts across the full development lifecycle
- Define business and functional requirements and validate end-to-end system performance
- Develop comprehensive testing strategies, test plans, and test cases
- Document defects and provide well-considered workarounds for customer issues
- Propose process improvement ideas with implementation strategies and actionable plans
- Design and execute thorough manual test cases
- Leverage test automation tools to enhance test coverage and efficiency
- Perform end-to-end functional testing through manual and automated execution
- Investigate production defects and champion customer requirements
- Review product documentation for accuracy and clarity and train others on product functionality and testing practices
- Design tests reflecting real-world customer usage and customer feedback
- Collaborate with User Experience teams on usability tests
- Contribute to the creation, review, and approval of requirements and design documentation
- Provide feedback on marketing requirements documents
- Participate in inspection and review processes for non-code deliverables
- Create detailed work plans documenting goals, designs, and outcomes
- Evaluate and prioritize alternative approaches to meet objectives effectively and efficiently
Requirements
What you’ll need- Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
- Minimum 5 years of related work experience
- Experience developing testing strategies, test plans, and test cases
- Knowledge of manual and automated testing practices
- Deep product knowledge and test design principles
- Ability to document defects clearly and thoroughly
- Ability to investigate production defects and advocate for customer requirements
- Ability to review product documentation and requirements/design documentation
- Ability to create detailed work plans for technical and non-technical audiences
- Ability to evaluate and prioritize alternative approaches
Benefits
Comp & perks- Medical and prescription drug coverage for qualifying associates and eligible dependents
- H&R Block Retirement Savings Plan (401(k) Plan)
- Employee Assistance Program
- (Virtual) fitness center programs
- Associate discount program
- Business Travel Accident Insurance
- Associate Tax Prep benefit
- Competitive pay
- Comprehensive benefits
- Support for life both in and outside of work
- Continuous learning