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H&R Block

Senior ServiceNow Developer

H&R Block

. Design, develop, configure, and maintain applications and solutions on the ServiceNow platform .

Posted 10/1/2026full-timeRemote • Missouri • United StatesSenior💰 $101,200 - $161,900 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in developing and configuring applications on the ServiceNow platform, with a strong focus on integration technologies and best practices. Capable of collaborating with stakeholders to translate business requirements into effective technical solutions while mentoring junior developers.

Highest-signal resume keywords
ServiceNow DevelopmentJavaScriptREST APIsServiceNow Certified System AdministratorITSM

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ServiceNow ScriptingFlow DesignerIntegration HubPlatform ConfigurationCode ReviewsTroubleshootingAgile MethodologiesSoftware Development LifecycleUser Acceptance TestingAutomation Solutions
Soft Skills
Problem-SolvingCommunicationCollaborationMentoringTime Management
Tools & Technologies
ServiceNowSOAP ServicesEnterprise SystemsVirtual AgentCMDB
Certifications & Qualifications
ServiceNow Certified Application DeveloperServiceNow Certified Implementation Specialist
Industry Keywords
ITSMService CatalogEmployee CenterDiscoveryIntegration Technologies

Tech Stack

Tools & technologies
ITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact
  • Design, develop, configure, and maintain applications and solutions on the ServiceNow platform
  • Collaborate with business stakeholders, product owners, and technical teams to understand requirements and translate them into effective technical solutions
  • Develop workflows, integrations, service catalog items, automation solutions, and custom applications using ServiceNow platform capabilities
  • Configure and support ServiceNow modules, including ITSM, Employee Center, Service Catalog, CMDB, Discovery, and other platform capabilities
  • Create and maintain integrations with enterprise systems using REST, SOAP, Integration Hub, and other ServiceNow integration technologies
  • Perform unit testing, support user acceptance testing, and resolve defects throughout the development lifecycle
  • Participate in technical design discussions and recommend solutions aligned with ServiceNow best practices and platform standards
  • Conduct code reviews and provide technical guidance to developers
  • Collaborate with offshore development teams to clarify requirements, review deliverables, and ensure successful implementation
  • Troubleshoot and resolve complex platform, integration, and application issues
  • Support platform upgrades, releases, and ongoing maintenance activities
  • Identify opportunities to improve automation, efficiency, user experience, and operational processes through ServiceNow capabilities
  • Document technical designs, configurations, and implementation details
  • Mentor junior developers and share knowledge of ServiceNow development practices and emerging platform capabilities

Requirements

What you’ll need
  • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
  • 5 years strong experience developing solutions on the ServiceNow platform
  • Experience with JavaScript, ServiceNow scripting, Flow Designer, Integration Hub, and platform configuration
  • Knowledge of ServiceNow development best practices, application design, and platform capabilities
  • Experience developing integrations using REST APIs, SOAP services, and other integration technologies
  • Strong understanding of software development lifecycle methodologies and agile delivery practices
  • Ability to analyze business requirements and translate them into technical solutions
  • Experience performing code reviews and mentoring other developers
  • Experience working with distributed or offshore development teams
  • Strong troubleshooting, problem-solving, and communication skills
  • Ability to manage multiple priorities and deliver high-quality solutions in a fast-paced environment
  • ServiceNow Certified System Administrator (CSA) preferred
  • ServiceNow Certified Application Developer (CAD) preferred
  • One or more ServiceNow Certified Implementation Specialist (CIS) certifications preferred
  • 5+ years of ServiceNow development experience preferred
  • Experience with ITSM, Service Catalog, Employee Center, CMDB, Discovery, Virtual Agent, and Integration Hub preferred
  • Experience supporting enterprise-scale ServiceNow implementations preferred
  • Experience working in large, complex enterprise environments preferred

Benefits

Comp & perks
  • Medical and prescription drug coverage for associates and eligible dependents
  • H&R Block Retirement Savings Plan (401(k) Plan)
  • Employee Assistance Program
  • (Virtual) fitness center programs
  • Associate discount program
  • Business Travel Accident Insurance
  • Associate Tax Prep benefit
  • Competitive pay
  • Comprehensive benefits
  • Support for life both in and outside of work
  • Continuous learning