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H&R Block

Virtual Tax Professional

H&R Block

. Take a consultative approach to understand clients’ financial goals, identify potential tax savings, plan for the future, and inform clients about relevant H&R Block products and services .

Posted 9/22/2026full-timeRemote • Missouri • United StatesMid-LevelSenior💰 $22 - $32 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in tax preparation and compliance, with a strong understanding of IRS regulations and tax law. Capable of providing ethical tax advice while fostering client relationships through effective communication and collaboration.

Highest-signal resume keywords
Tax Preparation ExperienceIRS Regulations ComplianceAnalytical SkillsExceptional Communication SkillsEnrolled Agent Designation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Tax Return PreparationIRS Transcript AnalysisAmendment IdentificationTax Law KnowledgeFinancial Goal Planning
Soft Skills
EmpathyActive ListeningCollaborationTrust BuildingIntegrity
Tools & Technologies
H&R Block Digital ToolsVideo ConferencingChat PlatformsEmail Communication
Certifications & Qualifications
Enrolled AgentCPA DesignationAttorney Designation
Industry Keywords
Tax ComplianceFinancial Well-BeingClient ExperienceSmall-Business Tax ReturnsDiverse Team Environment

About the role

Key responsibilities & impact
  • Take a consultative approach to understand clients’ financial goals, identify potential tax savings, plan for the future, and inform clients about relevant H&R Block products and services
  • Establish rapport and trust with clients through empathy, active listening, and commitment to their financial well-being
  • Conduct tax interviews for retail and DIY online clients using video, phone, chat, and email
  • Review and complete accurate individual and small-business tax returns in compliance with IRS regulations and H&R Block standards
  • Analyze IRS transcripts to identify missed prior-year filings or amendment opportunities
  • Provide ethical, credible tax advice
  • Handle sensitive information confidentially and with integrity
  • Stay current with tax laws, tools, and technology through ongoing training
  • Use H&R Block digital tools and platforms to streamline tax preparation and enhance client experience
  • Share knowledge, support peers, and collaborate with staff to foster a positive team environment and achieve office goals
  • Perform other duties as assigned

Requirements

What you’ll need
  • Three years of tax preparation or review experience required
  • Experience with IRS transcripts, amendments, and prior year return identification
  • Exceptional verbal and written communication skills, including virtual collaboration
  • Strong knowledge of tax law and ability to explain personal tax concepts
  • Analytical skills to interpret, assess, and resolve routine and complex tax situations
  • Ability to work effectively in a diverse, collaborative team environment
  • High school diploma or equivalent
  • Bachelor’s degree in accounting, finance, or a related field preferred; equivalent education and practical experience considered
  • Enrolled Agent, Attorney, or CPA designation preferred
  • Master’s degree in accounting, Finance, or a related field preferred

Benefits

Comp & perks
  • Comprehensive benefits
  • Medical and prescription drug coverage for qualifying associates and eligible dependents
  • H&R Block Retirement Savings Plan (401(k) Plan)
  • Employee Assistance Program
  • (Virtual) fitness center programs
  • Associate discount program
  • Business Travel Accident Insurance
  • Associate Tax Prep benefit
  • Competitive pay
  • Continuous learning and advanced tax training
  • Support for life both in and outside of work