FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Lead to Cash processes, including customer management, sales operations, and order management, while driving process improvements and change adoption in a global organization. Proficient in stakeholder management and aligning cross-functional teams to enhance customer experience and business performance.
Highest-signal resume keywords
Lead To Cash Process DesignSAP / ERP Order-To-CashBusiness Process ImprovementStakeholder ManagementCustomer Management Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead To Cash ProcessesSales OperationsOrder ManagementCustomer ServiceProcess StandardizationAnalytical SkillsERP ImplementationTransformation ProgrammesInvoicingChange Adoption
Soft Skills
Influencing SkillsCollaborationWorkshop Facilitation
Tools & Technologies
SAP S/4HANACRM (Veeva/Salesforce)TSM
Industry Keywords
FMCGConsumer HealthcareCommercial OperationsCustomer OperationsCustomer Supply Chain
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Help define and evolve the future-state Lead to Cash process
- Design scalable, standardised processes supporting Haleon's global operating model
- Partner with Commercial, Supply Chain, Finance and Digital teams to align business requirements and process design
- Lead workshops and governance discussions to drive decisions and build alignment
- Identify process improvement opportunities that enhance customer experience, efficiency and business performance
- Support implementation, change adoption and business readiness activities
- Monitor process performance and drive continuous improvement after go-live
Requirements
What you’ll need- Minimum 8–10 years of working experience in Commercial Operations, Sales Operations, Customer Operations, Customer Service and/or Customer Supply Chain within a complex global organization
- Business-to-consumer industry experience, ideally in FMCG or Consumer Healthcare
- Deep understanding of customer-facing Lead to Cash processes, including customer management, sales operations, order management, customer service and invoicing
- Experience designing, improving or standardizing business processes
- Exposure to large-scale transformation, ERP implementation, or operating model change programmes
- Hands-on experience with SAP / ERP Order-to-Cash processes
- Exposure to SAP S/4HANA is a plus
- Experience with CRM (Veeva/Salesforce), TSM, and/or other customer management platforms
- Analytical skills to simplify complex processes and translate insights into practical business improvements
- Strong stakeholder management and influencing skills across global and matrixed environments
Benefits
Comp & perks- Annual bonus and awards for outstanding performance
- Recognition awards for additional achievements and engagement
- Flexible working solutions including working from home possibilities
- Health and wellbeing activities
- Private medical care, with basic package financed by Haleon and options to extend coverage to family members/partner and purchase the Senior package
- Company car or car allowance
- LTI Long Term Incentive
- P4P Partnership for Prevention
- Family benefits including extra parental leave and caregiver’s policy
- Life insurance and pension plan
- Multisport card or points on the Multicafeteria Benefits account
- Personalized learning approach
- Supportive community and integration events
- Modern office with creative rooms
- Free car and bike parking