Consumer Science and Product Intelligence Lead

Haleon

. Ensure the organization puts the Consumer First, Always in all activities .

Posted 10/14/2026full-timeUnited StatesSenior💰 $150,660 - $207,158 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consumer science, product research, and sensory methods to drive innovation and deliver actionable insights that enhance consumer and business outcomes. Proficient in leading cross-functional teams and translating complex data into strategic recommendations.

Highest-signal resume keywords

Consumer ScienceProduct ResearchProduct IntelligenceClaims EvidenceCross-Functional Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data FluencyAnalytical SkillsStrategic ThinkingTesting MethodologiesMarket Signals AnalysisProduct BenchmarkingConsumer Insights DevelopmentInnovation ManagementStage-Gate ProcessSensory Methods

Soft Skills

LeadershipCommunicationInfluencing SkillsCommercial JudgmentChange Management

Tools & Technologies

AI Research ToolsDigital Research PlatformsSocial Listening Tools

Industry Keywords

FMCGCPGConsumer ExperienceProduct PerformanceEmerging TrendsPortfolio ManagementConsumer NeedsProduct RenovationMarket IntelligenceBusiness Outcomes

About the role

Key responsibilities & impact

Ensure the organization puts the Consumer First, Always in all activities
Lead consumer science and product intelligence for the Operating Unit
Provide insights and evidence for consumer-led innovations and meaningful, noticeable superiority
Work with R&D from early insight and prototype development through claims support, launch and post-launch reviews
Identify evidence to guide product, portfolio, claims, communication and renovation decisions
Build understanding of the Operating Unit product landscape, including competitors, product performance, consumer reviews, complaints, claims evidence and emerging format trends
Translate global category strategies into locally relevant Operating Unit execution
Bring local consumer and product insights to Category teams and wider R&D
Drive innovation through product stories, ideal product models and product narratives through the stage-gate process
Ensure consumer testing is compliant, fit for purpose and aligned with agreed work processes
Partner with Operating Unit, Category, Innovation, Commercial and R&D stakeholders to focus resources on high-impact growth opportunities
Develop consumer-relevant claims, demonstrations, visualizations and communications with cross-functional teams
Connect consumer needs with product solutions to scale innovation
Provide data for Operating Unit prioritization decisions and manage CSPI workload and resources
Apply consumer science, product research and sensory methods according to project decision, risk and value
Deliver consumer and product evidence to support product design, claims, product stories and visualizations
Design and apply testing methods, including AI- and digitally enabled research tools and platforms
Conduct post-launch reviews and monitor product complaints
Track emerging product trends using social listening, market signals and product intelligence
Integrate consumer research, product performance, complaints, reviews, market/commercial signals and competitor benchmarking into product intelligence and R&D insights
Build understanding of drivers of trial, usage, repeat purchase and priority product formats
Identify consumer jobs to be done, usage occasions and unmet needs
Lead Operating Unit product benchmarking against competitors
Recommend where to renovate, defend, premiumize, simplify or avoid over-investment
Identify product and experience gaps that can improve consumer choice, usage, repeat purchase and business outcomes

Requirements

What you’ll need

BSc degree or equivalent in an appropriate subject
Minimum 8 years of industry experience within an FMCG/CPG business in an appropriate or associated function
Broad experience across consumer science, product research, sensory/product experience, claims evidence and product intelligence
Ability to select fit-for-purpose approaches based on the business decision being made
Ability to connect consumer science and product intelligence to clear business outcomes and growth
Ability to lead through cross-functional teams and influence senior stakeholders
Ability to turn complex priorities and evidence into simple, practical recommendations
Ability to shape product, portfolio, claims and communication decisions with strong evidence and judgment
Commercial judgment and ability to translate insights into improved consumer and business outcomes
Product intelligence and data fluency to integrate multiple data sources into clear, actionable insights
Expertise in developing and embedding novel methodologies to deliver results with business impact
Excellent analytical and strategic thinking skills
Strong leadership, communication and influencing skills
Ability to lead change and deliver with excellence

Benefits

Comp & perks

18% on-target bonus
401(k) plan
Tuition reimbursement
Time off programs
6 months paid parental leave
Healthcare programs, with the company paying for the majority of medical coverage for the employee and family
Discretionary bonus based on achievement of key business performance
Other incentive/recognition programs
Reasonable accommodation or other assistance during the application process