Field Applications Specialist

Hamilton Company

. Provide application, training, and technical support to customers for Hamilton products .

Posted 9/18/2026full-timePennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical support and training for Hamilton products, with a strong focus on customer relationship management and application-specific protocol development. Proficient in troubleshooting and optimizing laboratory automation and instrumentation performance.

Highest-signal resume keywords

Technical SupportApplication Protocol DevelopmentCustomer Relationship ManagementLaboratory Automation ExperienceEffective Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Laboratory AutomationApplication ProtocolsTroubleshootingComputer HardwareComputer SoftwareProgramming LanguagesAutomated Laboratory EquipmentInstrumentation OptimizationData DocumentationTechnical Training

Soft Skills

Communication SkillsPlanning SkillsFlexibilityAutonomyProfessional Relationship Management

Tools & Technologies

Hamilton ProductsCompany DatabasePersonal Protective Equipment

Certifications & Qualifications

Bachelor's Degree in Sciences or Engineering

Industry Keywords

Customer SupportTechnical LiaisonOnsite SupportRemote SupportField Service

About the role

Key responsibilities & impact

Provide application, training, and technical support to customers for Hamilton products
Act as a technical liaison between customers and the Hamilton Sales team
Operate within a designated territory
Provide onsite and remote customer support
Develop application-specific protocols on Hamilton products
Troubleshoot application protocols and instrumentation
Optimize liquid handling performance of instrumentation
Provide basic and advanced software and hardware training
Maintain support for existing customers with additional application protocols and training
Understand customer expectations and schedule work accordingly
Document application support work and customer visits in a company database or required format
Work independently and make decisions based on experience and knowledge
Maintain professional relationships with customers and co-workers
Perform other duties as assigned

Requirements

What you’ll need

Flexibility to travel within the designated territory
Good planning and customer relationship skills
Proficient in delivering effective presentations
Excellent communication skills
Demonstrated competence in computer hardware and software
Ability to work autonomously and with minimal supervision
Familiarity with software relevant to Hamilton products
Bachelor's degree, preferably in the sciences or engineering, from an accredited not-for-profit institution
Minimum one (1) year of hands-on experience utilizing laboratory automation or scientific applications
Must pass drug and background screens
May be required to wear Personal Protective Equipment
Proficiency in programming or operating automated laboratory equipment is preferred
Experience with programming languages and a strong understanding of computer systems is preferred

Benefits

Comp & perks

Competitive compensation
Medical insurance
Dental insurance
Vision insurance
Paid vacation time
Paid sick time
Disability insurance
401k
Tuition reimbursement
Professional growth opportunities
Personal Protective Equipment provided by employer