Field Applications Specialist

Hamilton Company

. Provide application, training, and technical support to customers for Hamilton products .

Posted 9/28/2026full-timeSan Diego • California • United StatesMid-LevelSenior💰 $100,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical support and training for Hamilton products, with a strong focus on application-specific protocol development and troubleshooting of automated instrumentation. Proficient in programming and integrating third-party devices, while maintaining effective customer relationships and delivering impactful presentations.

Highest-signal resume keywords

Bachelor's Degree In Sciences Or EngineeringLaboratory Automation ExperienceProgramming Skills For Automated EquipmentCustomer Relationship ManagementEffective Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application Protocol DevelopmentTroubleshooting InstrumentationLiquid Handling OptimizationSoftware And Hardware TrainingAdvanced Programming SkillsFactory And Site Acceptance TestingDocumentation Of Application SupportIntegration Of Third-Party DevicesComputer Systems ProficiencyLaboratory Automation

Soft Skills

Strong Planning AbilitiesExcellent Communication SkillsAbility To Work AutonomouslyProfessional Relationship Management

Tools & Technologies

Hamilton ProductsAutomated Laboratory EquipmentComputer HardwareSoftware Relevant To Hamilton Products

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Technical SupportApplication-Specific ProtocolsAutomated InstrumentationCustomer TrainingField Support

About the role

Key responsibilities & impact

Provide application, training, and technical support to customers for Hamilton products
Act as a technical liaison between customers and the Hamilton Sales team
Develop advanced, application-specific protocols for Hamilton products and complex automated instrumentation
Troubleshoot application protocols and instrumentation
Optimize liquid handling performance
Provide basic and advanced software and hardware training
Develop and deliver training material for Hamilton Sales and Applications teams
Integrate third-party devices with complex automated instrumentation
Use advanced programming skills and software functions to control instrumentation
Participate in Factory and Site Acceptance Testing
Contribute to the company knowledge base
Support existing customers with additional protocols and training
Schedule work according to customer expectations
Document application support work and customer visits
Work independently and make decisions based on experience and knowledge
Maintain professional relationships with customers and co-workers
Commute to customer sites and navigate within the designated territory

Requirements

What you’ll need

Bachelor’s degree, preferably in the sciences or engineering, from an accredited not-for-profit institution or equivalent experience
Minimum three (3) years of hands-on experience utilizing laboratory automation or scientific applications
Proficiency in programming or operating automated laboratory equipment preferred
Experience with programming languages and a strong understanding of computer systems preferred
Flexibility to travel within the designated territory
Strong planning and customer relationship abilities
Proficient in delivering effective presentations and excellent communication skills
Competence in computer hardware and software
Ability to work autonomously and with minimal supervision
Familiarity with software relevant to Hamilton products
Valid Driver's License and successful completion of a motor vehicle history check
Drug and background screenings required
Ability to regularly commute to customer sites within the San Diego, CA region

Benefits

Comp & perks

Medical, dental, and vision insurance
Paid vacation and sick time
Disability insurance
401(k)
Tuition reimbursement
Professional growth opportunities
Personal Protective Equipment (PPE) provided by employer when required
Established, stable, and reliable company
Engaging and innovative design projects
Commitment to sustainable design practices