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Senior Relationship Manager
Hargrove Firm. Serve as the primary point of contact for newly registered advisors at assigned partner firms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in relationship management and client engagement within the financial services sector, with a strong focus on estate planning processes and advisor support. Proficient in utilizing HubSpot for tracking and enhancing advisor interactions and onboarding milestones.
Highest-signal resume keywords
Relationship ManagementClient SuccessEstate PlanningHubSpot ProficiencyWealth Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Needs AssessmentOnboarding ProcessReferral ManagementEngagement TrackingFinancial Services Knowledge
Soft Skills
CommunicationProblem-SolvingInterpersonal SkillsOrganizational Skills
Tools & Technologies
HubSpot
Industry Keywords
Wealth ManagementRIA OperationsWealthtechEstate Planning
About the role
Key responsibilities & impact- Serve as the primary point of contact for newly registered advisors at assigned partner firms
- Conduct orientation calls introducing advisors to the NetLaw platform, the three-meeting estate planning process, and their role as referring partners
- Facilitate attorney-advisor introduction calls before the first client referral
- Guide advisors through the pre-referral client checklist and estate planning needs assessment reference guide
- Track onboarding milestones in HubSpot and follow up with advisors who are not progressing toward their first referral
- Own advisor relationships from first referral through habitual usage
- Monitor advisor engagement in HubSpot and execute re-engagement outreach to dormant advisors
- Serve as a resource for questions about estate planning, referrals, and client situations
- Conduct monthly structured touchpoints with firm-level contacts
- Participate in webinars, roundtables, and firm-level training sessions as a Hargrove representative
- Follow up post-referral to maintain advisor engagement throughout clients' estate planning processes
- Alert advisors when client plans risk stalling and guide re-engagement
- Coordinate with Client Success on handoffs and aligned advisor-client communication
- Flag advisor disengagement patterns before they affect plan completion rates
Requirements
What you’ll need- Bachelor's degree in Business, Finance, Communications, or a related field
- 2–4 years of experience in relationship management, customer success, financial services, or a client-facing role
- Background in wealth management, RIA operations, wealthtech, financial services or estate planning is a strong plus
Benefits
Comp & perks- Competitive base salary commensurate with experience
- Performance bonus tied to scheduled and completed meetings
- Health, dental, and vision benefits
- 401(k) with lucrative matching
- Flexible PTO
- Fully remote work
- A front-row seat to building a category-defining function at a high-growth, PE-backed company during one of its most consequential growth phases