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Harmoney

Implementation Manager

Harmoney

. Lead end-to-end SaaS implementation projects from kickoff to go-live .

Posted 10/8/2026full-timeGhent • BelgiumMid-LevelSenior💰 €3,600 - €6,100 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading SaaS implementation projects, managing stakeholder expectations, and translating customer requirements into scalable solutions. Proficient in project management within regulated industries, with strong communication skills in English and either Dutch or French.

Highest-signal resume keywords
SaaS ImplementationProject ManagementStakeholder ManagementKYC / AML ExpertiseAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SaaS PlatformsAPIsIntegrationsTestingValidationDelivery Management
Soft Skills
Customer CommunicationRequirements AnalysisBest-Practice Guidance
Tools & Technologies
JiraConfluence
Industry Keywords
BankingInsuranceComplianceRegulated Industries

About the role

Key responsibilities & impact
  • Lead end-to-end SaaS implementation projects from kickoff to go-live
  • Manage scope, timelines, risks, and stakeholder expectations
  • Serve as the primary customer contact throughout delivery
  • Translate customer requirements into scalable product configurations
  • Guide customers towards best-practice adoption of the platform
  • Coordinate Product, Engineering, and customer teams
  • Support implementation planning, testing, validation, and go-live activities

Requirements

What you’ll need
  • 3+ years of experience delivering SaaS implementations, software projects, or similar customer-facing technology initiatives
  • KYC / AML expertise
  • Strong project and stakeholder management skills
  • Experience working with enterprise customers or complex business environments
  • Ability to challenge requirements and guide customers towards scalable solutions
  • Professional proficiency in English and native-level Dutch or French
  • Experience with SaaS platforms, APIs, and integrations
  • Familiarity with Agile environments and tools such as Jira and Confluence
  • Experience in banking, insurance, compliance, or other regulated industries
  • Exposure to testing, validation, or delivery management activities

Benefits

Comp & perks
  • Company car (Tesla Model Y or equivalent) or mobility budget
  • Hospitalisation, pension, and group insurance
  • Meal vouchers, eco vouchers, and net expense allowance
  • MacBook, smartphone, and phone subscription
  • 32 days of annual leave (20 legal holidays + 12 ADV days)
  • Full flexibility on remote work
  • Full-time or 80% schedule
  • Long-term freelance collaboration also possible