Learning and Development Specialist

HarmonyCares

. Design, lead, and oversee onboarding and ongoing training programs .

Posted 10/16/2026full-timeRemote • Tennessee • United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and delivering training programs, utilizing strong analytical skills to assess learning needs and evaluate training effectiveness. Proficient in instructional design and familiar with healthcare operations and EMR systems.

Highest-signal resume keywords

Training Program DesignInstructional DesignHealthcare Operations ExperienceLearning Management Systems ProficiencyAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program DevelopmentContent DevelopmentPerformance Metrics EvaluationAdult Learning MethodologiesCurriculum Design

Soft Skills

Strong Communication SkillsPresentation SkillsIndependent Work AbilitySound Judgment

Tools & Technologies

Microsoft OfficeLearning Management SystemsEMR Systems

Industry Keywords

Healthcare OperationsTraining Needs AssessmentOnboardingCross-Functional CollaborationInstructional Best Practices

About the role

Key responsibilities & impact

Design, lead, and oversee onboarding and ongoing training programs
Collaborate with operational leaders to assess training needs and select effective learning solutions and delivery strategies
Own training programs end-to-end, including content development, delivery approach, and ongoing updates
Evaluate training effectiveness using learner feedback, performance metrics, and operational data
Recommend improvements to training content, structure, and delivery
Design, develop, and maintain training materials, curricula, lesson plans, guides, and supporting resources
Partner with operational, clinical, and technical stakeholders to align training with evolving workflows, systems, and business priorities
Provide guidance to employees and leaders on training-related topics and learning approaches
Monitor industry trends, learning technologies, and instructional best practices
Lead or contribute to cross-functional projects involving training, onboarding, system adoption, and operational improvement

Requirements

What you’ll need

High school diploma or equivalent
3+ years of experience in training, learning and development, healthcare operations, or a related field
Prior experience designing and delivering training programs in both in-person and virtual environments
Ability to assess learning needs and determine appropriate training approaches
Strong analytical and problem-solving skills with the ability to use data to drive decisions
Strong communication and presentation skills
Ability to work independently and exercise sound judgment in a fast-paced environment
Proficiency with Microsoft Office and training or learning management systems
Familiarity with EMR systems such as Athena or similar platforms preferred
Ability to travel as required to support training delivery, stakeholder engagement, and successful implementation of training programs
Prior experience in healthcare or clinical operations
Prior experience with instructional design and adult learning methodologies
Travel required 4 times a year to Brentwood, TN

Benefits

Comp & perks

Health, Dental, Vision, Disability & Life Insurance
401K Retirement Plan (with company match)
Tuition, Professional License and Certification Reimbursement
Paid Time Off, Holidays and Volunteer Time
Paid Orientation and Training