Patient Health Coordinator, LPN Preferred

HarmonyCares

. Assist with care coordination efforts for a caseload of paneled patients .

Posted 10/13/2026full-timeKing of Prussia • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination, patient advocacy, and effective communication within healthcare settings. Proficient in managing patient interactions, utilizing EMR systems, and addressing social determinants of health to enhance patient outcomes.

Highest-signal resume keywords

Care CoordinationPatient AdvocacyEMR Software ProficiencyInterpersonal CommunicationCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationBasic Medical TerminologyProblem-SolvingTime ManagementPatient Assessment

Soft Skills

Interpersonal CommunicationActive ListeningFlexibilitySelf-DirectionDetail-Oriented

Tools & Technologies

EMR SoftwareMicrosoft Office SuiteCall Center TechnologyAthena (EHR)

Certifications & Qualifications

Active LPN/LVN LicenseCommunity Health Worker Certification

Industry Keywords

MedicareMedicaidSocial Determinants of HealthHealthcare ExperiencePatient Experience Outcomes

About the role

Key responsibilities & impact

Assist with care coordination efforts for a caseload of paneled patients
Collaborate with cross-functional teams to solve problems and achieve objectives
Liaise between providers and patients by relaying messages, processing referrals and faxes, and handling prior authorizations
Monitor and evaluate interventions and treatments and recommend care-plan adjustments with the integrated care team
Advocate for patients during High-Risk Huddles and provide assessments and recommendations
Outreach to patients discharged from hospitals or emergency rooms to collect information and close care gaps
Identify, document, and resolve problems, goals, and interventions in care plans
Communicate clinical information and instructions to patients, caregivers, facilities, and others on behalf of providers
Participate in a collaborative care team to achieve quality and patient experience outcomes
Identify and ensure closure of Social Determinant of Health barriers
Proactively monitor patient care through outreach and established care-plan checkpoints
Document phone calls and patient interactions promptly in the EHR
Maintain clear and compassionate communication with patients, families, care teams, and external entities
Identify, acknowledge, escalate, and address patient complaints, grievances, and concerns
Adhere to HIPAA and all state and federal laws

Requirements

What you’ll need

High school diploma/GED
2+ years of care coordination or healthcare experience
Familiarity with Medicare, Medicare Advantage and Medicaid insurances and programs
Well-organized, detail-oriented, and able to multitask in a demanding and constantly changing environment
Strong interpersonal communication and active listening skills
Flexibility in addressing changing community needs and program environment
Ability to think critically and make sound judgments
Strong time management skills
Strong commitment to patient advocacy
Self-directed with excellent problem-solving skills
Knowledge of basic medical terminology
Ability to work independently and as part of a team
Proficiency with EMR software/application, call center technology, and Microsoft Office Suite
Experience in a community work or healthcare environment
Knowledge of basic principles, practices and techniques in primary healthcare
Active LPN/LVN license in the state where patients are located, Foreign Nursing Grad, Foreign Medical Grad, or Community Health Worker certification (preferred)
Experience in Athena (EHR) (preferred)
2+ years of experience delivering exceptional customer service (preferred)
2+ years of experience in a position involving critical thinking (preferred)

Benefits

Comp & perks

Health, Dental, Vision, Disability & Life Insurance
401K Retirement Plan with company match
Tuition, Professional License and Certification Reimbursement
Paid Time Off, Holidays and Volunteer Time
Paid Orientation and Training
Day Time Hours (no holidays/weekends)
Manageable rosters and visits per day compared to a traditional practice environment