Scheduling Analyst

HarmonyCares

. Develop and maintain provider schedules to meet patient needs .

Posted 10/5/2026full-timeNewark • New Jersey • United StatesJuniorMid-Level💰 $60,947 - $63,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and critical thinking skills to manage provider schedules and patient needs effectively. Proficient in Microsoft Office Suite and knowledgeable in medical terminology, ensuring accurate communication and scheduling within a healthcare environment.

Highest-signal resume keywords

Healthcare ExperienceCustomer Service ExperienceScheduling ExperienceAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SchedulingLogisticsMicrosoft Office SuiteExcelPowerPointOutlookMedical TerminologyCritical ThinkingProblem SolvingDetail Orientation

Soft Skills

CollaborationCommunicationAdaptabilityInterpersonal SkillsTime Management

Industry Keywords

Patient ConfidentialityCensus ManagementRisk ManagementHealthcare ServicesPatient Needs

About the role

Key responsibilities & impact

Develop and maintain provider schedules to meet patient needs
Manage provider census through proactive census risk management
Manage market census to ensure the right patients are seen at the right time based on HarmonyCares risk tiering and inactivation process
Collaborate with local leadership to maximize the scheduling system and communicate patient requests
Maintain relationships and communicate HarmonyCares services with patients and family members
Place and receive phone calls to facilitate effective scheduling
Escalate scheduling concerns and issues internally and externally
Adhere to patient confidentiality policies and procedures
Attend required meetings and in-services
Collaborate with managers, teammates, and other HarmonyCares employees
Perform other duties as required

Requirements

What you’ll need

2+ years college, and/or equivalent experience
2 years of healthcare or customer service experience required
Strong analytical and critical thinking skills
Ability to move quickly to solve complex, real-time issues
Excellent written and verbal communication skills
Ability to think logically and process sequentially with a high level of detailed accuracy and efficiency
Intermediate computer skill set with strong working knowledge of Microsoft Office Suite (Excel, PowerPoint, Outlook)
Scheduling or logistics experience preferred
Strong working knowledge of medical terminology, conditions, illnesses and treatment practices preferred

Benefits

Comp & perks

Health, Dental, Vision, Disability & Life Insurance
401K Retirement Plan with company match
Tuition, Professional License and Certification Reimbursement
Paid Time Off, Holidays and Volunteer Time
Paid Orientation and Training
Day Time Hours (no holidays/weekends)