Scheduling Analyst

HarmonyCares

. Develop and maintain provider schedules to meet patient needs .

Posted 10/27/2026full-timeKing of Prussia • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing provider schedules and census through effective communication and analytical skills, ensuring patient needs are met while adhering to confidentiality policies. Proficient in utilizing scheduling systems and Microsoft Office Suite to enhance operational efficiency.

Highest-signal resume keywords

Healthcare ExperienceScheduling ManagementAnalytical SkillsCommunication SkillsMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scheduling ManagementCensus Risk ManagementMedical TerminologyLogistics ExperienceAnalytical Skills

Soft Skills

Critical ThinkingProblem SolvingEffective CommunicationRelationship Management

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

Patient ConfidentialityHealthcare ServicesPatient NeedsProvider Scheduling

About the role

Key responsibilities & impact

Develop and maintain provider schedules to meet patient needs
Manage provider census through proactive census risk management
Manage market census to ensure the right patients are seen at the right time based on HarmonyCares risk tiering and inactivation process
Collaborate with local leadership to maximize scheduling system and ensure patient requests are communicated
Maintain relationships and effectively communicate HarmonyCares services with patients and family members
Place and receive phone calls to facilitate effective scheduling function
Escalate scheduling concerns and issues, both internally and externally
Adhere to patient confidentiality policies and procedures
Attend required meetings and in-services
Collaborate with manager, teammates, and other HarmonyCares employees
Perform other duties as required

Requirements

What you’ll need

2+ years college, and/or equivalent experience
2 years of healthcare or customer service experience required
Strong analytical and critical thinking skills
Moves quickly to solve complex, real-time issues
Possesses excellent written and verbal communication skills
Ability to think logically and process sequentially with a high level of detailed accuracy and efficiency
Intermediate computer skill set level with a strong foundation and working knowledge of Microsoft Office Suite (Excel, PowerPoint, Outlook)
Scheduling or logistics experience preferred
Strong working knowledge of medical terminology, conditions, illnesses and treatment practices

Benefits

Comp & perks

Health, Dental, Vision, Disability & Life Insurance
401K Retirement Plan (with company match)
Tuition, Professional License and Certification Reimbursement
Paid Time Off, Holidays and Volunteer Time
Paid Orientation and Training
Day Time Hours (no holidays/weekends)