Client Relations Coordinator

Harris & Harris

. Manage assigned clients to ensure contractual compliance and overall satisfaction .

Posted 10/24/2026full-timeUnited StatesJuniorMid-Level💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client management capabilities, ensuring contractual compliance and satisfaction while maintaining effective communication and relationships. Proficient in problem-solving and process improvement within the financial services or collections industry.

Highest-signal resume keywords

Client ManagementContractual ComplianceExcellent Communication SkillsMicrosoft Office ProficiencyAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Operations ManagementProcess ImprovementAnalytical SkillsMicrosoft OutlookMicrosoft WordMicrosoft Excel

Soft Skills

Excellent Organization SkillsProfessionalismEffective CommunicationRelationship Building

Industry Keywords

Financial ServicesCollectionsClient SatisfactionTroubleshootingCRM Collaboration

About the role

Key responsibilities & impact

Manage assigned clients to ensure contractual compliance and overall satisfaction
Customize conversations by articulating clear thoughts to clients and internal team members
Listen to clients to ensure their needs are met and expectations are exceeded
Demonstrate professionalism and uphold Harris & Harris’s high-level client service reputation
Troubleshoot issues and research problems, working closely with CRMs to resolve issues
Ensure high-priority work is completed within assigned time frames
Increase communication and visibility with current clients
Build effective internal working relationships to better service clients
Maintain consistent communication between CRMs and current clients
Handle day-to-day client operations and assigned projects
Recommend improved processes

Requirements

What you’ll need

2-3 years of experience collaborating with external clients
2-3 years of experience meeting face to face with external clients
Excellent organization skills
Excellent communications skills (written and verbal)
Excellent analytical skills
Proficiency with all Microsoft Office applications, including Outlook, Word, and Excel
Experience in financial services or collections preferred
Ability to travel 10% of the year

Benefits

Comp & perks

Medical, Dental, and Vision insurances from premium providers
401K with matching
Company paid Accident and Disability Insurance
Long Term Disability Insurance
EAP and Travel Assistance
Tuition Reimbursement
Paid Time Off
Wellness Days
Paid Holidays
Identity theft protection
Flexible spending accounts
Pre-tax commuter benefits
Monthly activities, bonuses and contests
Competitive wages and benefits