Senior Associate, Global Engagement Marketing

Harry's, Inc.

. Build, QA, schedule, and launch email and SMS campaigns in Klaviyo .

Posted 11/4/2026full-timeRemote • New York • United StatesSenior💰 $95,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing email and SMS campaigns using Klaviyo, with a strong focus on customer messaging, campaign performance analysis, and cross-functional collaboration. Proficient in optimizing lifecycle marketing strategies and enhancing customer engagement through data-driven insights.

Highest-signal resume keywords

Klaviyo Campaign ManagementEmail And SMS MarketingCRM Tools ProficiencyData Analysis For Campaign OptimizationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email Campaign DevelopmentSMS Campaign DevelopmentLifecycle MarketingRetention MarketingEcommerce MarketingCampaign Performance MonitoringPersonalization TestingDocumentation ProcessesReporting ProcessesCreative Asset Coordination

Soft Skills

Detail-OrientedProactive CommunicationOrganizational SkillsCuriosity About StrategyCustomer-Centric Approach

Tools & Technologies

KlaviyoCRM ToolsAnalytics Tools

Industry Keywords

Consumer Brand MarketingSubscription Business MarketingGlobal EngagementCustomer Journey Management

About the role

Key responsibilities & impact

Build, QA, schedule, and launch email and SMS campaigns in Klaviyo
Own the day-to-day campaign development process from briefs, calendars, product priorities, and creative assets to shippable owned-channel communications
Support the global engagement calendar across product launches, seasonal campaigns, promotional moments, retention initiatives, and winback efforts
Partner with the Global Engagement Lead and Brand Managers on email and SMS storytelling
Coordinate with Creative, Brand, Digital Product, Analytics, Growth, CX, Legal, and other partners
Improve campaign planning, buildout, QA, documentation, templates, and reporting processes
Monitor campaign performance and customer behavior using Klaviyo and analytics insights
Support lifecycle and flow updates, including triggered communications, personalization testing, and customer journey quality

Requirements

What you’ll need

Highly comfortable in CRM tools, ideally Klaviyo
Experience supporting email, SMS, CRM, lifecycle, retention, or ecommerce marketing campaigns, ideally for a consumer brand or subscription business
Detail-oriented and operationally strong
Care about copy, storytelling, and customer messaging
Curious about strategy and performance
Comfortable using data to understand campaign performance, spot trends, and suggest practical optimizations
Proactive communicator able to manage dependencies across teams, raise risks early, and keep work moving
Organized and collaborative
Comfortable working with global teammates across time zones, including reporting to a manager based in the UK
Customer-centric

Benefits

Comp & perks

Medical, dental, and vision coverage
401k match
Equity in Mammoth Brands
Flexible time off and working hours
L&D stipend
4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
Free products from our family of brands
Bagels on Wednesdays, lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks every day
Free products and the opportunity to have some meetings without Zoom