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Divisional MRO Network Operations Director
Hartzell Propeller, Inc.. Drive KPIs and operational excellence across Hartzell Global Services’ US MRO network .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operations management, process improvement, and KPI management to drive operational excellence and enhance customer service. Proven ability to lead teams, implement policies, and facilitate problem-solving initiatives across MRO locations.
Highest-signal resume keywords
Operations ManagementProcess ImprovementKPI ManagementLeadership DevelopmentCross-Functional Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations ManagementProcess ImprovementKPI ManagementResource PlanningOperational ExecutionWorkflow CoordinationPolicy ImplementationCompliance ManagementOperational AnalysisStandard Operating Procedures
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationTeamworkProblem-SolvingOwnership
Tools & Technologies
Microsoft OfficeOperational Systems
Industry Keywords
MROOperational ExcellenceInventory ManagementCustomer ServiceSafetyQualityTurnaround TimeProductivity PerformanceContinuous ImprovementEmployee Development
About the role
Key responsibilities & impact- Drive KPIs and operational excellence across Hartzell Global Services’ US MRO network
- Manage safety, quality, on-time delivery, turnaround time, and productivity performance
- Drive standardization, inventory management, and project implementation across the network
- Ensure company policies, plans, standards, and requirements are met
- Ensure the highest level of customer service through the Hartzell Global Services business
- Collaborate with Hartzell Propeller and Hartzell Global Services leadership teams to support sector growth
- Learn the business and identify opportunities to maximize growth by leveraging each business’s strengths
- Understand and further develop standard operating procedures and processes required to service products
- Facilitate, drive, and participate in formal problem-solving activities to improve safety, quality, and reduce cost
- Be physically present at MRO locations as required by the placement location
Requirements
What you’ll need- Bachelor’s degree in Operations, Business, Engineering, or related discipline preferred
- 6+ years of operational leadership experience
- Broad knowledge of operations management, process improvement, and workforce leadership
- Previous supervisory or management experience required
- Experience with operations management and workflow coordination
- Experience with resource planning and operational execution
- Experience with process improvement and efficiency initiatives
- Experience with leadership and employee development
- Experience with KPI management and operational analysis
- Experience with cross-functional coordination and communication
- Experience with problem-solving and operational decision-making
- Experience with policy implementation and compliance management
- Proficient computer skills, including Microsoft Office and operational systems
- Excellent verbal and written communication skills
- Ability to travel and be physically present at MRO locations, depending on placement location
- Ability to demonstrate behaviors consistent with company values, including ownership, integrity, teamwork, innovation, continuous improvement, and honoring commitments
Benefits
Comp & perks- Annual performance bonus
- Equity upside (GPU)
- Company Benefits Plan