Director, Employee Experience

Harvard Business Review

. Lead the HR Center of Excellence focused on internal communications, culture, community and inclusion initiatives, and talent strategies and organization development .

Posted 11/3/2026full-timeBoston • Massachusetts • United StatesLead💰 $150,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading HR initiatives focused on employee engagement, culture-building, and talent development. Proven ability to shape internal communications strategies and enhance the employee experience while aligning with organizational goals.

Highest-signal resume keywords

Employee Engagement StrategyInternal Communications StrategyTalent DevelopmentPerformance Management ModernizationLeadership Capability Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Human Resources ManagementOrganizational DevelopmentTalent Management StrategyCultural Attributes ActivationLearning Solutions DevelopmentSuccession PlanningPerformance Management PracticesWorkforce Data AnalysisEmployee Feedback UtilizationGoal-Setting Frameworks

Soft Skills

Exceptional Written CommunicationExceptional Verbal CommunicationInfluencing Senior ExecutivesCross-Functional LeadershipBusiness Acumen

Industry Keywords

Employee Value PropositionEmployer BrandChange InitiativesCommunity ParticipationOrganizational CultureEngagement PlansEnterprise Competency FrameworksOrganizational MetricsEmployee Experience PracticesCultural Transformation

About the role

Key responsibilities & impact

Lead the HR Center of Excellence focused on internal communications, culture, community and inclusion initiatives, and talent strategies and organization development
Shape and elevate the employee experience across the organization globally
Oversee HR communications strategy and execution
Strengthen the employee value proposition and employer brand through employee-facing communications
Partner with leaders on organizational priorities, business strategies, change initiatives, and engagement plans
Lead employee experience strategy across onboarding, development, recognition, engagement, community participation, and career growth
Provide strategic leadership for employee community programs, events, and experiences
Define, evolve, and activate cultural attributes supporting HBP's mission, values, and priorities
Lead employee engagement efforts, track key indicators, and translate insights into action plans
Lead talent philosophy and talent management strategy
Develop scalable learning solutions and strengthen employee, manager, and leadership capabilities
Oversee talent reviews, succession planning, and development planning
Maintain enterprise competency frameworks
Partner with senior leaders on group, department, and organizational goals
Establish goal-setting frameworks aligned with organizational priorities
Lead the evolution of performance management practices, tools, and manager capability-building
Ensure performance and development processes are fair, consistent, and aligned with organizational values and business objectives

Requirements

What you’ll need

10+ years of broad, progressive Human Resources experience
Demonstrated success overseeing internal communications, employee engagement, culture-building initiatives, talent development, learning, and performance management
5+ years of people leadership experience
Experience developing enterprise internal communications strategies and employee engagement programs
Demonstrated success strengthening organizational culture, leadership capability, and employee engagement during periods of change and transformation
Experience modernizing performance management, learning, and employee experience practices
Proven ability to advise and influence senior executives on people, organizational, communication, and culture-related matters
Strong business acumen connecting people strategies to organizational outcomes and business performance
Ability to lead complex, cross-functional enterprise initiatives and drive organizational adoption
Experience leveraging workforce data, employee feedback, and organizational metrics to inform decisions and measure impact
Exceptional written and verbal communication skills
Equal opportunity employer; all qualified applicants receive consideration without regard to protected characteristics

Benefits

Comp & perks

Competitive compensation and benefits package
Career development programs
Employee wellness programs
Education reimbursement
Early-release Summer Fridays