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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering customized product training for legal professionals, with a strong focus on AI-powered legal technology. Capable of building scalable training content and fostering user adoption across legal departments and practice groups.
Highest-signal resume keywords
J.D.Legal Technology ExperienceTraining Content DevelopmentClear CommunicationCustomer Interaction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Building AgentsCreating PromptsDeveloping WorkflowsProduct FluencyTraining Delivery
Soft Skills
Curiosity About AIStrong Follow-ThroughComfort Incorporating Feedback
Industry Keywords
Legal PracticeLegal JudgmentCustomer SuccessMid-Market CustomersEnterprise Customers
About the role
Key responsibilities & impact- Deliver engaging and customized product training to attorneys at leading law firms and corporate legal departments
- Partner with Account Executives, Customer Success Managers and senior Legal Engineers to understand client goals and design and deliver enablement sessions
- Support onboarding, expansion and renewal efforts by ensuring users are confident and proficient with the platform
- Gather feedback from training sessions and pass insights to Product and Engineering teams
- Build scalable training content, including documentation, videos and quick reference guides tailored to practice areas
- Evangelize Harvey internally and externally as a leader in AI-powered legal technology
- Help law firm and in-house customer users adopt Harvey across practice groups and legal departments
- Work with primarily mid-market and enterprise customers in partnership with Sales, Customer Success and Product
Requirements
What you’ll need- A J.D.
- Typically 1–3 years of relevant practical experience in legal practice, legal technology or a related role
- Practical experience building agents, prompts or workflows for legal use cases
- Legal judgment to know when guidance is needed
- Clear communication
- Curiosity about AI
- Ability to become fluent in a product quickly through hands-on use
- Appetite for frequent customer interactions, repeatable delivery and detailed work on useful customer resources
- Strong follow-through
- Comfort incorporating direct feedback
Benefits
Comp & perks- Equity plan
- Comprehensive health coverage
- Dental coverage
- Vision coverage
- Retirement benefits
- 401(k) match up to 4%
- Flexible PTO
- Opportunity for personal, professional, and financial growth
