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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering customized product training and enablement sessions for legal professionals, leveraging strong communication skills and a deep understanding of legal technology. Capable of building scalable training content and fostering user adoption across legal departments.
Highest-signal resume keywords
J.D.Legal Technology ExperienceTraining Content DevelopmentClear CommunicationCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Building AgentsCreating PromptsWorkflow DevelopmentProduct FluencyTraining Delivery
Soft Skills
Curiosity About AIStrong Follow-ThroughIncorporating Feedback
Industry Keywords
Legal PracticeLegal DepartmentsAI-Powered Legal TechnologyCustomer SuccessOnboarding
About the role
Key responsibilities & impact- Deliver engaging and customized product training to attorneys at leading law firms and corporate legal departments
- Partner with Account Executives, Customer Success Managers and senior Legal Engineers to understand client goals
- Design and deliver enablement sessions that maximize customer value
- Support onboarding, expansion and renewal efforts by ensuring users are confident and proficient with the platform
- Gather feedback from training sessions and pass insights to Product and Engineering teams
- Build scalable training content, including documentation, videos and quick reference guides tailored to practice areas
- Evangelize Harvey internally and externally as a leader in AI-powered legal technology
- Help law firm and in-house customer users adopt Harvey across practice groups and legal departments
Requirements
What you’ll need- A J.D. and typically 1–3 years of relevant practical experience in legal practice, legal technology or a related role
- Practical experience building agents, prompts or workflows for legal use cases
- Legal judgment to know when guidance is needed
- Clear communication and curiosity about AI
- Ability to become fluent in a product quickly through hands-on use
- Appetite for frequent customer interactions, repeatable delivery and detailed work on useful customer resources
- Strong follow-through and comfort incorporating direct feedback
Benefits
Comp & perks- Equity plan
- Comprehensive health, dental and vision coverage
- Retirement benefits with 401(k) match up to 4%
- Flexible PTO
- Opportunity for personal, professional, and financial growth
- Reasonable accommodations for applicants with disabilities
