IT Program Manager

Harvey

. Own end-to-end delivery of strategic Business Technology lead-to-cash programs from planning through launch and retrospective .

Posted 9/30/2026full-timeRemote • United StatesSeniorLead💰 $136,000 - $187,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading end-to-end delivery of complex Business Technology programs, particularly in quote-to-cash, CRM, and CPQ systems. Proven ability to influence stakeholders and communicate effectively with executive audiences while managing cross-functional teams in high-growth B2B SaaS environments.

Highest-signal resume keywords

Technical Program ManagementGTM Systems ExperienceCRM and CPQ Program LeadershipSalesforce Integration KnowledgeCross-Functional Team Alignment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DeliveryQuote-to-Cash ManagementCRM SystemsCPQ SystemsBilling SystemsGTM SystemsAI-Enabled PracticesRisk ManagementDependency ManagementMilestone Planning

Soft Skills

Excellent CommunicationInfluencing StakeholdersJudgment on ProcessComfort with AmbiguityNarrative Distillation

Tools & Technologies

SalesforceMarketing Automation ToolsSales Engagement PlatformsIntegration ToolsAI Tools

Industry Keywords

B2B SaaSCross-Functional ProgramsProgram Health VisibilityStrategic Program ManagementHigh-Growth Companies

About the role

Key responsibilities & impact

Own end-to-end delivery of strategic Business Technology lead-to-cash programs from planning through launch and retrospective
Align cross-functional program teams on scope, sequencing, and milestones across CRM, marketing automation, sales engagement, and CPQ
Coordinate delivery across GTM systems and integrations teams
Surface risks, dependencies, and trade-offs early and drive them to decisions with the right owners
Provide leadership with clear visibility into program health through concise written updates
Contribute to shared, AI-enabled program practices

Requirements

What you’ll need

8+ years of experience in technical program management or a related role
Track record of delivering complex, cross-functional GTM systems programs at high-growth B2B SaaS companies
Experience leading at least one quote-to-cash, CRM, CPQ, or billing systems program end to end
Working knowledge of GTM systems such as Salesforce and their integrations
Ability to influence senior stakeholders across Sales, Marketing, Product, and Finance without direct authority
Excellent written and verbal communication
Ability to distill complex programs into clear narratives for executive audiences
Sound judgment on process and comfort with ambiguity
Ability to right-size structure to the program
Familiarity with simple, AI-enabled ways of working

Benefits

Comp & perks

Equity plan
Benefits program
Comprehensive health coverage
Dental coverage
Vision coverage
Retirement benefits
401(k) match up to 4%
Flexible PTO
Bonus eligibility