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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in legal processes and client relationship management, with a strong ability to engage executives and deliver tailored training and guidance on AI integration in legal workflows.
Highest-signal resume keywords
JD Or Equivalent Legal Qualification3+ Years Experience Practicing LawExecutive Engagement SkillsOutstanding Presentation SkillsStrong Understanding Of Legal Processes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Relationship BuildingCuriosity About AISales Or Customer-Facing Experience
Industry Keywords
Legal PracticeLaw Firm Business DevelopmentClient Matters ManagementTraining WorkshopsOnboarding Sessions
About the role
Key responsibilities & impact- Build trusted relationships with law firm and in-house legal teams by understanding workflows and providing tailored guidance on incorporating Harvey’s AI
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs
- Partner with Customer Success Managers and Account Executives to identify expansion opportunities and support renewals
- Surface adoption obstacles and develop strategies to overcome them
- Translate legal practice needs into actionable feedback for product and engineering teams
- Monitor usage trends, identify at-risk accounts and untapped opportunities, and re-engage users
- Create customer-facing training materials, use case guides, and FAQ resources
- Deliver domain-specific guidance that supports Harvey’s credibility and brand as an AI platform for lawyers
- Collaborate with law firm partners, associates, innovation teams, in-house counsel, Customer Success Managers, Account Executives, product, and engineering teams
Requirements
What you’ll need- JD or equivalent legal qualification
- At least 3 years of experience practicing law within at a top in-house team
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
- Outstanding presentation skills to legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos
- Strong understanding of legal processes and challenges faced by legal professionals
- Curiosity about AI’s potential to transform the legal industry
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus
- Experience directly managing law firm client matters and client relationships is a plus
Benefits
Comp & perks- Opportunity for personal, professional, and financial growth
- Travel may be required from time to time, including visits to customer office locations and company offices
- Reasonable accommodations available to applicants with disabilities