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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in legal practice with a strong understanding of legal processes, complemented by the ability to build trusted relationships and deliver tailored training and guidance. Proficient in engaging with executives and legal teams to drive platform adoption and maximize customer value.
Highest-signal resume keywords
JD Or Equivalent Legal Qualification3 Years Of Experience Practicing LawOutstanding Presentation SkillsStrong Understanding Of Legal ProcessesSales Or Customer-Facing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Executive Engagement SkillsRelationship BuildingCuriosity About AI
Industry Keywords
Legal PracticeCustomer SuccessOnboarding SessionsTraining WorkshopsClient RelationshipsLaw Firm Business Development
About the role
Key responsibilities & impact- Build trusted relationships with law firm and in-house legal teams
- Understand customer workflows and provide tailored guidance on incorporating Harvey’s AI into daily practice
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs
- Drive platform adoption and maximize customer value
- Partner with Customer Success Managers and Account Executives to identify expansion opportunities and support renewals
- Surface adoption obstacles and develop strategies to overcome them
- Translate legal practice needs into actionable product and engineering feedback
- Monitor usage trends and identify at-risk accounts or untapped opportunities
- Re-engage users and showcase new or underutilized capabilities
- Create customer-facing training materials, use case guides, and FAQ resources
- Deliver domain-specific guidance that supports Harvey’s credibility and brand
- Travel occasionally to customer and company offices
Requirements
What you’ll need- JD or equivalent legal qualification
- At least 3 years of experience practicing law within a top in-house team
- Executive engagement skills and presence
- Ability to establish strong relationships with key decision makers and build credibility at all levels
- Outstanding presentation skills for legal and executive audiences, including impromptu whiteboard presentations, presentations, and demos
- Strong understanding of legal processes and challenges faced by legal professionals
- Curiosity about AI’s potential to transform the legal industry
- Sales or customer-facing experience, law firm business development and/or secondment, and experience directly managing law firm client matters and client relationships are a plus
- Ability to work from the Paris office 3 days per week
- Ability to work legally in the country where the role is located
Benefits
Comp & perks- Opportunity to help build a generational company at a true inflection point
- Opportunity for personal, professional, and financial growth
- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities