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Community & Content Analyst – LATAM Contractor
Hauler Hero. Build a brand voice and messaging guide from existing copy, using AI tools as a helper .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in copywriting and content marketing, with a strong ability to build and maintain a brand voice across various platforms. Proficient in community management and skilled in using AI writing tools to enhance content quality and engagement.
Highest-signal resume keywords
CopywritingContent MarketingCommunity ManagementAI Writing ToolsSEO Writing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CopywritingContent MarketingCommunity ManagementSEO WritingWriting Samples
Soft Skills
Excellent Written EnglishStrong Spoken EnglishStrong Organization
Tools & Technologies
NotionGoogle WorkspaceHubSpotSocial Scheduling Tools
Industry Keywords
B2B SaaSLogisticsField ServicesBusiness OwnersMessaging Guide
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Build a brand voice and messaging guide from existing copy, using AI tools as a helper
- Define tone, key messages, vocabulary and examples of do's and don'ts
- Apply the brand voice consistently across social, blog, newsletters, website, sales materials and customer-facing tools
- Run Hauler Hero's Facebook group for haulers by posting regularly, starting discussions, welcoming members and answering questions
- Flag leads and product feedback to the appropriate team
- Grow the community into a place where haulers learn from each other
- Write copy for social channels and newsletters on a steady calendar
- Collaborate with the Multimedia Designer on each piece
- Write and edit blog articles, landing pages and website copy for search and real readers
- Interview customers with the Customer Success team and create case studies, quotes and short stories for Sales
- Learn the product, customers and industry
- Own all written marketing content and the Facebook community, maintaining a consistent voice and steady publishing rhythm
Requirements
What you’ll need- 2–5 years of experience in copywriting, content marketing, community management or social media for a brand or agency
- Excellent written English: clear, natural and persuasive, with a feel for tone
- Strong spoken English and comfort communicating with U.S.-based teammates and customers
- Writing samples across social, blog or long-form and email
- Experience managing an online community or social channels
- Ability to learn a technical or operational industry quickly and write about it in plain language
- Comfort using AI writing tools well, and judgment about when to rewrite what they produce
- Strong organization and the habit of keeping a content calendar on track
- Comfort using tools like Notion, Google Workspace, HubSpot and social scheduling tools
- Reliable high-speed internet and availability during core U.S. business hours
- Candidates must be based in LATAM
- Bonus: Experience writing for B2B SaaS, logistics, field services or business owners and operators
- Bonus: Experience building a brand voice or messaging guide
- Bonus: SEO writing experience
- Bonus: Experience running Facebook groups or other niche communities
- Bonus: Interviewing customers and writing case studies
Benefits
Comp & perks- Remote-first flexibility with a distributed team
- Modern tools
- Strong internal support
- Room to shape process as the company scales
- Direct impact on customers, partners and future talent
- Opportunity to define the brand's voice and build its community from the ground up
- Highly cross-functional role with visibility across marketing, sales, customer success and leadership