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Havas

Group Head, Client Service

Havas

. Responsibility for the day-to-day operations of the client-leading business unit .

Posted 11/2/2026full-timeFrankfurt • GermanyLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and implementing integrated media strategies while providing strategic and operational support to clients. Possesses strong leadership skills to guide teams and foster professional development, alongside excellent communication and presentation abilities in both German and English.

Highest-signal resume keywords
Media And Communications ConsultingDigital ExpertiseStrategic Media PlanningClient Relationship DevelopmentDisciplinary Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Integrated Media StrategiesCampaign ObjectivesBudget AllocationCross-Channel InitiativesReporting And OptimizationBusiness DevelopmentUpselling And Cross-SellingActionable RecommendationsStrategic ThinkingPlanning Experience
Soft Skills
Persuasive CommunicationPresentation SkillsClient-Focused ApproachIndependent And Structured WorkSolution-Oriented Mindset
Industry Keywords
Client ConsultingAgency ExperienceMedia ChannelsCommunication ObjectivesProfessional DevelopmentCross-Functional PerspectiveEntrepreneurial MindsetFluent GermanFluent English

About the role

Key responsibilities & impact
  • Responsibility for the day-to-day operations of the client-leading business unit
  • Lead the team and report directly to the Account Director
  • Provide disciplinary and professional leadership while supporting employees’ professional and personal development
  • Provide strategic and operational support for a renowned key account
  • Ensure high-quality, continuous client consulting
  • Translate business and communication objectives into integrated media strategies and campaign objectives
  • Develop digital and integrated media strategies
  • Evaluate the role of relevant media within the communications mix
  • Derive cross-channel initiatives and well-founded recommendations for action
  • Develop recommendations on channels, budget allocation, and communication solutions
  • Support implementation through reporting and optimization
  • Coordinate collaboration among clients, the Account Director, the business unit, and channel and specialist teams
  • Present and persuasively defend strategies and recommendations
  • Proactively address relevant topics with clients
  • Strategically develop the client relationship
  • Identify upselling and cross-selling opportunities and develop suitable proposals
  • Contribute to new-business pitches and other business development activities

Requirements

What you’ll need
  • Relevant professional experience in media and communications consulting, ideally on the agency side and supporting demanding clients
  • In-depth digital expertise, strategic know-how, and extensive planning experience
  • Understanding of the interplay between relevant media channels and the integrated communications mix
  • Ability to translate business and communication objectives into strategic media and actionable recommendations
  • Confident, persuasive, and professional manner when dealing with clients
  • Excellent presentation and communication skills
  • Enjoy challenging existing ways of thinking, structures, and processes while contributing a broader, cross-functional perspective
  • Strong understanding of client needs and business opportunities
  • Ability to position products and solutions in a client-focused and persuasive manner
  • Experience in disciplinary leadership and the professional development of employees
  • Independent, forward-thinking, and structured approach to work
  • Strategic thinking, entrepreneurial mindset, and solution-oriented approach
  • Fluent written and spoken German and English

Benefits

Comp & perks
  • Work from home for up to 50% of your working time
  • Work from abroad for up to six weeks per year (workation)
  • Sabbaticals available
  • Focus time from 12 noon to 2 p.m. with no calls or recurring meetings
  • Fitness First membership for €10 per month
  • BusinessBike bicycle leasing
  • Use of public transportation with a Deutschlandticket
  • Team events such as TGIF, Christmas parties, and summer celebrations
  • Individual development plan
  • Regular feedback and relevant professional development opportunities
  • Access to Havas University, offering more than 200 training courses and workshops
  • Company-supported pension plan with contributions of up to €60 per month