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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex, multi-channel campaigns while leading and mentoring teams in a fast-paced environment. Proficient in strategic communication, data analysis, and fostering client relationships to drive growth and insights.
Highest-signal resume keywords
Senior Account ManagementMulti-Channel Campaign ManagementClient Relationship DevelopmentData-Driven InsightsMentoring and Team Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign ExecutionPredictive AnalyticsBudget ManagementData CollectionPerformance StorytellingContent StrategyInfluencer MarketingSocial Media StrategyQuality AssuranceCreative Review
Soft Skills
Exceptional CommunicationProactive MindsetAttention to DetailTrust BuildingCreative Problem-Solving
Industry Keywords
Public RelationsIntegrated CommunicationsConsumer BrandsCultural AwarenessESG CommunicationsAI OptimisationCreative EnvironmentEmerging TrendsClient InsightsThought Leadership
About the role
Key responsibilities & impact- Lead day-to-day client relationships, providing strategic counsel, managing expectations, and identifying growth and upselling opportunities
- Lead executive-level client discussions with data-driven counsel
- Identify emerging trends and insights to provide proactive client value
- Oversee and mentor Account Managers and Executives in client relationship development
- Oversee multi-channel campaigns across social, PR, influencer, and content
- Partner with strategy and creative leads to shape briefs and refine ideas
- Identify and mitigate campaign execution risks and escalate critical issues to Account Directors
- Mentor junior team members on project management, timelines, budgets, and quality assurance
- Bring platform fluency, creator knowledge, and cultural awareness to recommendations
- Position One Green Bean as a thought leader through relevant cultural observations
- Lead cross-channel reporting and turn data into actionable client insights
- Review creative, content, and PR materials against strategic objectives and agency standards
- Own scopes, budgets, forecasting, and profitability
- Mentor junior team members on data collection, analytics, reporting, and performance storytelling
- Foster a collaborative, high-performing team culture
- Use predictive analytics to anticipate trends and reduce risks
- Drive ESG communications strategies
- Lead AI optimisation initiatives
- Transform complex datasets into compelling visual formats
Requirements
What you’ll need- Experience at Senior Account Manager level within a PR, social, or integrated communications agency
- Proven track record of managing complex, multi-channel campaigns for consumer brands
- Experience leading and mentoring junior team members in a fast-paced, creative environment
- Strong understanding of earned media, social platforms, influencer marketing, and content strategy
- Strategic thinker with a creative approach to problem-solving
- Exceptional written and verbal communication skills
- Strong commercial acumen and financial management capabilities
- Ability to build trust and rapport with clients and internal teams
- Proactive, solutions-focused mindset with excellent attention to detail
- Passion for culture, creativity, and the evolving media landscape
- Natural mentor who inspires and develops talent
- Sense of humour and authentic approach to work
Benefits
Comp & perks- Hybrid working arrangement
- Equal opportunities employment
- Inclusive workplace welcoming applicants irrespective of age, sex, race, ethnicity, disability and other factors unrelated to job performance
