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Clinical Site Partnerships Manager
Hawthorne Health. Identify and develop relationships with prospective community sites for Hawthorne Health’s Site Network.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in partnership development and relationship management within healthcare settings, with a strong focus on project management, onboarding processes, and compliance with regulatory standards. Proficient in assessing partner needs and coordinating cross-functional teams to ensure successful implementation and ongoing partner engagement.
Highest-signal resume keywords
Partnership DevelopmentProject ManagementHealthcare OperationsOnboarding CoordinationRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Partnership DevelopmentBusiness DevelopmentClinical ResearchSite NetworksProject ManagementOrganizational SkillsValue Proposition CommunicationOnboarding Materials DevelopmentPerformance Tracking ProcessesPatient Recruitment
Soft Skills
Excellent Communication SkillsSound JudgmentFollow-ThroughRelationship BuildingCredibility with Stakeholders
Tools & Technologies
Microsoft OfficeCRM ToolsProject Management ToolsRelationship-Tracking Tools
Industry Keywords
HIPAAClinical Research FeasibilitySite Start-UpHealthcare ProvidersCommunity Organizations
About the role
Key responsibilities & impact- Identify and develop relationships with prospective community sites for Hawthorne Health’s Site Network.
- Evaluate site fit with Hawthorne Health’s model, mission, operational needs, and study opportunities.
- Present the partnership model, value proposition, expectations, and support offering to prospective partners.
- Coordinate feasibility assessments of site capabilities, patient populations, staffing, space, workflow, and readiness.
- Manage partnership discussions from initial interest through internal review, approvals, and agreement completion.
- Maintain an organized prospective-partner pipeline and report on opportunities, risks, and next steps.
- Coordinate new-partner onboarding and launch, including plans, timelines, milestones, communications, resources, training, and documentation.
- Coordinate with Practice Operations, Logistics, Talent Acquisition, Clinical Operations, Quality, Regulatory, Feasibility, and Finance.
- Serve as the primary contact for site owners and staff, coordinating support and follow-up with internal teams.
- Monitor partnership experience, identify concerns and opportunities, escalate issues, and support partner engagement and retention.
- Track pipeline activity, onboarding progress, launch readiness, partner needs, and partnership-health measures.
- Maintain accurate records and improve partner-facing processes and the site experience.
Requirements
What you’ll need- Five or more years of experience in partnership development, business development, healthcare operations, clinical research, site networks, or a related field.
- Experience developing external partnerships and managing relationships with healthcare providers, pharmacies, community organizations, or other healthcare sites.
- Demonstrated ability to assess partner needs and organizational fit, communicate a value proposition, and move partnership discussions toward an outcome.
- Experience coordinating onboarding, implementation, or launch activities across multiple teams.
- Strong project management and organizational skills, including the ability to manage multiple opportunities, timelines, and partner needs.
- Excellent written and verbal communication skills, with the ability to build credibility with both external partners and internal stakeholders.
- Sound judgment and follow-through when handling sensitive information, operational concerns, and competing priorities.
- Proficiency with Microsoft Office and comfort using CRM, project management, or relationship-tracking tools.
- Familiarity with clinical research feasibility, site start-up, patient recruitment, and site operations.
- Working knowledge of HIPAA and the importance of privacy, quality, and regulatory requirements in healthcare or research settings.
- Experience developing partner onboarding materials, playbooks, workflows, or performance tracking processes.