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Application Engineer
HBK - Hottinger Brüel & Kjær. Provide active customer support during pre-sales and post-sales activities, on-site and remotely .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Electrical Engineering and Mechanical Engineering, with a strong foundation in electrical and mechanical measurement technologies. Capable of providing exceptional customer support and technical assistance in a fast-paced environment while effectively utilizing CRM systems.
Highest-signal resume keywords
Electrical Engineering DegreeMechanical Engineering DegreeElectrical Power Testing KnowledgeCRM System ProficiencyStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrical MeasurementMechanical MeasurementSignal AnalysisTest and Measurement TechniquesAnalytical Skills
Soft Skills
Interpersonal SkillsPositive AttitudeOrganizational SkillsAdaptabilityCustomer-Oriented Problem Solving
Tools & Technologies
MS OfficeInternet-Based Applications
Industry Keywords
Electrical QuantitiesForce MeasurementTorque MeasurementStrain MeasurementCustomer Support
About the role
Key responsibilities & impact- Provide active customer support during pre-sales and post-sales activities, on-site and remotely
- Support customers and sales teams across the UK, Nordics, and wider EMEA region
- Provide technical assistance in preparing quotations and tenders
- Work within the EMEA Sales Support Team and collaborate with R&D, Sales, and Product Management
- Qualify and assess technical customer requests with the Sales Team
- Record, track, and follow up on technical requests using the CRM system
- Collaborate across Sales, R&D, and Product Marketing to provide timely and accurate customer responses
- Support exhibitions, trade shows, and customer events as required
- Initially deliver support mainly remotely, with travel after the training and ramp-up period
- Ensure customers receive the highest possible level of service and support
Requirements
What you’ll need- University degree in Electrical Engineering, Mechanical Engineering, or a related discipline
- Interest in product physics and mechanical and electrical measurement technologies, including Electrical Power Testing, Strain, Force, and Torque
- Knowledge of electrical and mechanical measurements, both theoretical and practical
- Knowledge of signal analysis, both theoretical and practical
- Knowledge of Electrical Power Testing, Strain, Force, and Torque applications
- Knowledge of test and measurement techniques
- Interest in training and educating customers on measurement technologies and applications
- Strong technical foundation suited to a customer-facing application support role
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Ability to effectively use a CRM system
- Eligibility to work on secure UK and EU defence sites, including holding UK or EU nationality and satisfying applicable security and site access requirements
- Knowledge of fundamentals of Electrical Quantities and Electrical Power Testing
- Understanding of fundamentals of electrical and mechanical measurements
- Good IT skills, including MS Office and internet-based applications
- Ability to adapt and perform effectively within a changing business environment
- Strong analytical skills with a customer-oriented approach to problem solving
- Highly organised, with ability to manage multiple priorities in a fast-paced environment
- Fluent English language skills
- Following the training and ramp-up period, some travel will be required
Benefits
Comp & perks- Flexible and collaborative work environment
- Professional growth opportunities
- Work-life balance support
- Opportunity to work with modern technologies
- Opportunity to influence technical direction
- Opportunity to help shape the future of software engineering within a global technology leader