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Delivery Manager
HCV Underwriting Managers. Manage the day-to-day delivery of assigned products, services, and technology initiatives, ensuring alignment with established timelines, scope, and quality expectations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project and delivery management capabilities, with expertise in coordinating cross-functional teams, managing vendor relationships, and ensuring compliance with regulatory requirements. Proficient in developing project plans, tracking performance metrics, and implementing standardized delivery practices.
Highest-signal resume keywords
Project Management Professional CertificationVendor ManagementAgile Delivery MethodologiesRisk Identification and MitigationCross-Functional Team Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Delivery ManagementProject PlanningRisk Log ManagementPerformance Metrics TrackingBudget TrackingResource PlanningDocumentation ManagementAI Tools ExperienceDelivery Process ImprovementRegulatory Compliance Knowledge
Soft Skills
Excellent Communication SkillsStrong Organizational SkillsAnalytical Problem-SolvingCollaboration with StakeholdersAttention to Detail
Tools & Technologies
Azure DevOpsJiraTrelloAsanaProject Management Platforms
Certifications & Qualifications
Certified ScrumMasterAgile Certification
Industry Keywords
Commercial InsuranceProperty and Casualty InsuranceInsurtechFinancial ServicesRegulatory Requirements
Tech Stack
Tools & technologiesAzurePMP
About the role
Key responsibilities & impact- Manage the day-to-day delivery of assigned products, services, and technology initiatives, ensuring alignment with established timelines, scope, and quality expectations
- Coordinate activities across technology, operations, business, vendor, and other cross-functional teams
- Facilitate project meetings, document decisions, and track deliverables, action items, risks, and issues through completion
- Proactively identify delivery risks, resource constraints, competing priorities, and potential delays
- Develop mitigation plans and escalate significant delivery concerns to the appropriate stakeholders
- Partner with business and technology teams to clarify requirements, priorities, acceptance criteria, and delivery expectations
- Develop and refine processes to create more efficient and repeatable project delivery
- Monitor resource utilization, identifying and communicating potential variances
- Support vendor relationships by tracking deliverables, service commitments, contractual obligations, and performance expectations
- Participate in vendor performance reviews and document opportunities for service, quality, and delivery improvement
- Maintain strong working relationships with internal stakeholders, clients, business partners, and vendors
- Provide regular delivery updates, dashboards, and performance reports to leadership and relevant stakeholders
- Track delivery metrics and key performance indicators, including schedule performance, quality, risks, issues, and vendor performance
- Identify opportunities to improve delivery processes, operational efficiency, communication, documentation, and stakeholder visibility
- Support the implementation of standardized delivery practices, tools, templates, and reporting processes
- Ensure project documentation is accurate, current, organized, and accessible to appropriate stakeholders
- Ensure assigned delivery activities comply with applicable regulatory requirements, contractual obligations, company policies, and industry standards
- Perform other duties and participate in special projects as assigned
Requirements
What you’ll need- Bachelor’s degree in Business, Information Technology, Project Management, or a related field, or an equivalent combination of education and relevant experience
- Five or more years of experience in delivery management, project management, program coordination, technology delivery, vendor management, or a related field
- Demonstrated experience managing multiple projects or workstreams with competing timelines and priorities
- Experience developing and maintaining project plans, schedules, status reports, risk logs, and delivery documentation
- Demonstrated ability to coordinate cross-functional teams and move deliverables forward without direct authority
- Experience identifying project risks, resolving delivery issues, and escalating concerns appropriately
- Working knowledge of project delivery methodologies, tools, and best practices
- Ability to travel up to 20% of the year
- Experience within the commercial insurance, property and casualty insurance, insurtech, or financial services industries
- Experience supporting technology or product delivery
- Experience using AI tools
- Experience managing or coordinating third-party vendors and service providers
- Project Management Professional, Certified ScrumMaster, Agile, or comparable project management certification
- Familiarity with regulatory and compliance requirements within the insurance industry
- Strong project and delivery management skills with the ability to manage multiple priorities simultaneously
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to establish clear priorities, maintain accountability, and follow through on commitments
- Ability to collaborate effectively with stakeholders at multiple levels of the organization
- Strong analytical and problem-solving skills
- Ability to identify delivery risks and develop practical mitigation plans
- Experience preparing project status reports, dashboards, performance metrics, and leadership updates
- Working knowledge of project management platforms such as Azure Devops, Jira, Trello, Asana, or similar tools
- Understanding of Agile, Waterfall, or hybrid delivery methodologies
- Working knowledge of vendor performance management and contractual service expectations
- Basic knowledge of budget tracking, forecasting, and resource planning
- Ability to facilitate productive meetings, resolve competing priorities, and drive decisions
- Ability to work independently in a remote environment while remaining highly collaborative and responsive
- Sound judgment and the ability to handle confidential or sensitive business information appropriately
- Must live in the United States and be authorized to work in the United States without requirement of employment sponsorship/visa
Benefits
Comp & perks- Remote First Work Environment (US Based)
- Medical, Dental, Vision
- 401K
- 401K Match
- Life and Disability Benefits
- Unaccrued Paid Time Off
- 11 Paid Holidays
- Employee Discounts
- Employee Assistance Program
- Educational Assistance Program
- Employee Referral Program
- Paid Parental Leave