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Cash Application Operations Associate
HeadQuarters. Apply incoming customer payments accurately and on time .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Accounts Receivable and Cash Application processes, with a strong focus on payment reconciliation, unapplied cash management, and compliance. Proficient in using accounting software and ERP systems to enhance financial operations and support cross-functional collaboration.
Highest-signal resume keywords
Accounts Receivable ExperienceCash Application ProficiencyPayment Reconciliation SkillsAccounting Software KnowledgeExcel Data Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableCash ApplicationPayment ReconciliationUnapplied Cash ManagementDeductions ManagementCredits ManagementAccount AdjustmentsFinancial ComplianceProcess ImprovementAutomation
Soft Skills
Problem-SolvingCommunicationCross-Functional CollaborationDetail-OrientedOrganizational Skills
Tools & Technologies
SAPOracleNetSuiteExcel
Industry Keywords
Cash Application ProceduresPayment DocumentationCustomer Credit VerificationHigh-Volume EnvironmentFinancial Forms
Tech Stack
Tools & technologiesERPOracle
About the role
Key responsibilities & impact- Apply incoming customer payments accurately and on time
- Review payment and remittance details to match payments to customer accounts and invoices
- Research unapplied or misapplied cash and other payment discrepancies
- Assist with short payments, overpayments, credits, and deductions
- Maintain payment documentation, including ACH remittances and check support
- Reconcile customer accounts and payment activity
- Collaborate with Collections, Accounting, Sales, and other teams to resolve payment questions
- Update internal systems with accurate payment information and notes
- Support basic Cash Application and unapplied cash reports
- Follow established Cash Application procedures and internal controls
- Request additional remittance information from internal teams or customers
- Escalate complex payment issues to the appropriate team member or supervisor
- Complete required financial and compliance forms according to company procedures
- Perform basic customer credit verification and review supporting documentation
Requirements
What you’ll need- Proven experience in Accounts Receivable, Cash Application, or a similar finance operations role
- Strong understanding of cash application, payment reconciliation, unapplied cash, deductions, credits, and account adjustments
- Proficiency with accounting software and ERP systems (e.g., SAP, Oracle, NetSuite)
- Strong Excel skills and the ability to analyze AR and payment data
- Strong problem-solving, communication, and cross-functional collaboration skills
- Detail-oriented and highly organized, with the ability to manage multiple priorities in a high-volume environment
- Experience with process improvement, automation, or high-volume cash application environments is preferred
- Ability to work 9am–5pm PST
Benefits
Comp & perks- Work fully remotely in a flexible and collaborative environment
- Build your expertise in Cash Application and Accounts Receivable while supporting leading U.S. cannabis companies
- Grow your career through hands-on experience, ownership, and continuous learning