Business Operations Lead

Headway

. Drive complex, cross-functional initiatives that advance pod-level objectives .

Posted 9/24/2026full-timeRemote • United StatesSenior💰 $105,400 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving cross-functional initiatives and building scalable workflows while leveraging data tools for insights. Proven ability to improve operational efficiency and align stakeholder priorities in high-growth environments.

Highest-signal resume keywords

Operational ExperienceData Tools ProficiencyScalable Systems DesignCross-Functional CoordinationProblem Deconstruction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational RolesComplex Problem SolvingWorkflow DesignSuccess Metrics SettingData Analysis

Soft Skills

Stakeholder AlignmentDecision MakingAdaptabilityAccountability

Tools & Technologies

LookerExcelSQLDashboards

Industry Keywords

High-Growth CompaniesConsultingFinanceBusiness OperationsMental Healthcare

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Drive complex, cross-functional initiatives that advance pod-level objectives
Identify opportunities, address dependencies, and ensure stakeholder alignment
Build and operate scalable workflows and processes from 0→1
Improve efficiency, reliability, and throughput across the assigned domain
Use data tools to extract insights and validate assumptions
Synthesize findings into recommendations guiding pod and organizational priorities
Plan, execute, and deliver initiatives end-to-end
Set objectives, timelines, and success metrics
Drive accountability across functions without formal authority

Requirements

What you’ll need

5+ years of experience in operational roles at high-growth companies
Background in consulting, finance, or business operations preferred but not required
Ability to deconstruct complex problems into structured, testable components
Comfort working through ambiguity
Proficiency with AI and data tools such as Looker, Excel, SQL, and dashboards
Ability to design scalable systems, workflows, playbooks, and standards
Ability to coordinate resources and align priorities across teams
Ability to make decisions while anticipating downstream impacts
Motivation to improve access to affordable mental healthcare
Must be authorized to work in the United States for any employer
Must disclose whether visa sponsorship is required

Benefits

Comp & perks

Equity opportunities
Robust health and wellness benefits
Retirement savings
Meaningful ownership opportunities through equity
Reasonable accommodations for persons with disabilities