Director, Clinical Product – Payer & Outcomes

Headway

. Embed with product teams on high-priority initiatives from problem definition through launch .

Posted 10/15/2026full-timeRemote • United StatesLead💰 $200,000 - $330,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in translating clinical workflows into product requirements while ensuring clinical quality and patient safety standards are met. Strong analytical skills are essential for monitoring product performance and influencing product decisions through data-driven insights.

Highest-signal resume keywords

Active, Unrestricted License As A Psychologist (PhD/PsyD) Or Psychiatrist (MD/DO)8+ Years Of Post-Graduate Clinical Experience3+ Years Of Experience In Payer-Facing RolesWorking Fluency In Payer OperationsStrong Analytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Quality StandardsPatient Safety StandardsOutcomes MeasurementClaims Data AnalysisMeasurement-Based Care Programs

Soft Skills

Credibility In Externally Facing SettingsRelationship Building

Industry Keywords

Digital Health ToolsUtilization ManagementPrior AuthorizationReimbursement PolicyBehavioral Health Quality

About the role

Key responsibilities & impact

Embed with product teams on high-priority initiatives from problem definition through launch
Translate clinical, payer, and reimbursement workflows into product requirements
Define clinical quality, patient safety, and outcomes standards; make them measurable and hold teams accountable
Monitor product performance across provider adoption, patient experience, and clinical quality using quantitative and qualitative input
Serve as a clinical counterpart to payer and health system partners
Build partner relationships and co-develop solutions
Bring partner requirements back into the product roadmap
Represent Headway’s clinical approach through partner meetings, reporting, presentations, and conferences
Partner with Data and Analytics to turn ambiguous questions into insights that influence product decisions
Travel approximately 10%

Requirements

What you’ll need

An active, unrestricted license as a psychologist (PhD/PsyD) or psychiatrist (MD/DO)
8+ years of post-graduate clinical experience, including time partnering directly with product and engineering teams to build digital health tools
3+ years of experience working in payer-facing roles, ideally in technology environments
Working fluency in how payers operate, including utilization management, prior authorization, claims, and reimbursement policy
Hands-on work with claims data, outcomes measurement, or measurement-based care programs
Credibility and comfort in externally facing settings
Strong analytical instincts: ability to define and defend metrics and use data to change decisions
Authorized to work in the United States for any employer
Nice to have: Experience inside a high-growth healthcare or digital health startup
Nice to have: Experience presenting to health plan or health system leadership, or at industry conferences
Nice to have: Background in behavioral health quality or patient safety programs

Benefits

Comp & perks

Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year
Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
Robust health and wellness benefits
Retirement savings
Meaningful ownership opportunities through equity