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Headway

Senior Applied AI Engineer, AI Platform

Headway

. Identify real bottlenecks by embedding with business functions and define success metrics such as turnaround time, escalation volume, error rate, and avoided headcount .

Posted 11/11/2026full-timeRemote • United StatesSenior💰 $182,750 - $278,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in building and shipping end-to-end software products, particularly in LLM/agent-powered environments, while ensuring compliance with HIPAA regulations. Proficient in defining success metrics and optimizing production operations for performance and reliability.

Highest-signal resume keywords
End-To-End Product BuildingPython 3React 19FastAPIHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Production Software ShippingLLM/Agent-Powered ProductsContainer ImagesSQLAlchemy 2.0PostgresRedisDynamoDBSnowflakeAgent FrameworksContext Management
Soft Skills
NegotiationOutcome OwnershipCollaboration
Tools & Technologies
AWSEKSEC2DatadogSentryPagerDutyGitHub ActionsClaude Agent SDKAnthropic APIBedrock
Industry Keywords
PHIHealthcareInternal Platform EngineeringDeveloper Tooling

Tech Stack

Tools & technologies
AWSDynamoDBEC2KafkaPostgresPythonReactRedisSnowflakeTypeScript

About the role

Key responsibilities & impact
  • Identify real bottlenecks by embedding with business functions and define success metrics such as turnaround time, escalation volume, error rate, and avoided headcount
  • Build end-to-end workflow products on Eddy, including skills, MCP integrations, subagents, scheduled and event-driven agents, and artifact applications
  • Ship rapid v1 releases to real users and harden them for dependable production use
  • Own production operations, including evals, tracing, cost, latency, and failure modes
  • Extract generalizable capabilities and land them in Eddy with tests and documentation
  • Determine when requests should be addressed through workarounds, configuration, process changes, or not at all
  • Design systems for PHI in a HIPAA environment
  • Collaborate directly with internal teams and colleagues as users
  • Build and improve Eddy's AI agent platform, including its chat product, agent loop, sandboxed runtime, integrations, artifact and app platform, workflow engine, eval harness, and safety/access-control model

Requirements

What you’ll need
  • 5+ years shipping production software end to end
  • Experience building and shipping LLM/agent-powered products to real users
  • End-to-end product building across React, FastAPI, and container images
  • Experience with tool use, agent loops, evals, context management, and cost and latency at volume
  • Ability to work with internal platform or developer tooling users
  • Ability to define and negotiate scope, push back, renegotiate, and say no
  • Ability to identify platform primitives from function-specific builds
  • Comfort owning outcomes with no spec and no backlog
  • Ability to design for PHI and HIPAA environments
  • Python 3 and TypeScript
  • React 19, React Router 7, Tailwind, Radix, TanStack Query
  • FastAPI, SQLAlchemy 2.0, Alembic, Postgres, Redis, DynamoDB, Snowflake
  • Claude Agent SDK, Anthropic API, Bedrock, LangSmith
  • AWS, EKS, EC2, CodeDeploy, Temporal, Kafka, Cloudflare
  • Datadog, Sentry, PagerDuty, GitHub Actions
  • Forward deployed engineer, solutions engineer, internal platform engineer, or founder experience is a plus
  • Experience with agent frameworks or developer platforms is a plus
  • Healthcare experience is not required

Benefits

Comp & perks
  • Medical, dental, and vision insurance
  • HSA/FSA
  • 401(k), including match for 2027
  • Carrot Fertility reimbursement
  • Paid parental, medical, and caregiver leave
  • Equity