Partnerships Manager – NHS

Healios

. Grow the financial value of Healios NHS accounts through existing contracts and new revenue opportunities .

Posted 10/31/2026full-timeRemote • United KingdomMid-LevelSenior💰 £60,000 - £70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and partnership development within the mental health and neurodevelopmental assessment industry, with a strong focus on customer relationship building, data-driven decision-making, and strategic planning. Capable of navigating the NHS landscape to drive account growth and enhance customer satisfaction.

Highest-signal resume keywords

Account Management ExperienceNHS Landscape UnderstandingCustomer Relationship BuildingData Analysis and ReportingEmotional Intelligence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Growth StrategiesData-Driven Decision MakingPerformance TrackingCustomer ReportingMeeting Facilitation

Soft Skills

Excellent CommunicationCollaboration SkillsAdaptabilityAnalytical Problem-SolvingPlanning and Organizing

Tools & Technologies

Healios CRM System

Certifications & Qualifications

DBS CheckPVG Check

Industry Keywords

Mental Health ServicesNeurodevelopmental AssessmentNHS CommissioningBrand AdvocacyCustomer Needs Assessment

About the role

Key responsibilities & impact

Grow the financial value of Healios NHS accounts through existing contracts and new revenue opportunities
Position Healios as an embedded extension of customers’ services and transformation plans
Develop relationships with NHS account decision makers and drive account growth
Understand customer challenges and goals and collaborate with cross-functional teams to create impactful solutions
Plan and attend virtual and in-person meetings with decision makers and target customers
Map decision makers, build brand advocacy and improve Healios NPS
Plan, schedule and facilitate account meetings using qualitative and quantitative data to track performance and anticipate concerns
Maintain key customer information in the Healios CRM system
Collaborate with Growth, Operations, Clinical, Finance, Product and Tech teams to deliver coordinated, timely and cost-effective services
Prepare customer reports demonstrating impact and value
Monitor market changes and provide insights for company strategy and competitive positioning

Requirements

What you’ll need

Preferably proven prior account manager, partnerships manager and/or sales experience in the mental health/neurodevelopmental assessment industry
Proven track record of influencing key decision makers into brand advocates
Proven track record of retaining and maintaining account revenue and organically growing account revenue
Ability to deliver customer needs and goals under pressure
Excellent communication and collaboration with external and internal stakeholders
Ability to plan and facilitate meetings and workshops with clearly defined outcomes and implemented actions
High emotional intelligence and adaptability to different customer personas
Analytical and problem-solving capability
Planning, organising and prioritisation skills
Strong understanding of the evolving NHS landscape and NHS commissioning of mental health and neurodevelopmental services
Willingness to travel within the UK regularly for face-to-face meetings, briefings and conferences
Skilled in reporting and using data for decision-making and prioritisation
Commitment to ethical practices and safeguarding adults and children
All employees must complete a DBS check; a PVG check and two professional references are also required

Benefits

Comp & perks

33 days holiday, including bank holidays
Paid Christmas closure between Christmas and New Year
Birthday Leave
"Life Leave" - 2 days of extra leave to take when things you can't plan for happen
Contributory Pension Scheme (6% matched)
Fully personalised flexible benefits package including Health Cash Plan, Life Assurance, EAP Service, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club
Work from anywhere policy
Paid company sick pay scheme
Employee discount to access a private assessment for ADHD, Autism or a combined assessment through our Melios service
Enhanced family friendly policies
Company laptop, monitor and keyboard, plus an allowance to purchase additional equipment
CPD/Growth day per year, plus personal development allowance to invest in your growth
Bespoke Healios Training including schedule of monthly CPD for clinicians
Collaborative culture fostering curiosity, creativity, experimentation and innovation
Autonomy to shape and design world-leading clinical pathways
Inclusive hiring accommodations and Guaranteed Interview Scheme for qualifying disabled applicants